“We used to cobble together multiple payments solutions for an event’s online ticketing, mobile app, and box office to try to deliver that cohesive experience, and it was painful.”
“Having the team invested in the brand with you [is key]. The mentality of somebody who has ownership in a company is always going to differ from that of an employee. And that’s been the model that we followed to make sure that we have the right people in the right places to ensure continued success and growth.”
“Knowing all that Square knows about how that inventory is churning and then how much we have on order, and then taking their suggestion and being able to tweak that to what we know is coming up or adding our knowledge to it and putting those orders together … it makes it really quick to put in.”
“Together, we’re delivering a tech-savvy, culture-rich brand that’s ready for scale.”
“We’ve built trust with the community and customers feel empowered to come to me."
“It would never take. It would work one day, but then it wouldn’t work the next."
“From operational, financial, and administrative standpoints, Square has been a great improvement."
“I can do it straight from my house, which is great for me because I program it all and I have kids, so I can’t always be there, but I can still feel part of the restaurant."
“We survive by incremental improvements."
“[Square Loyalty] has been huge for us. Huge. I mean, I can’t even tell you how important the loyalty program has been. It’s amazing how it’s improved our business."
“I wanted something elegant that could also be the most effective and efficient."
"Square has been by my side since day one and has supported me as my business has grown from one team member to 34. Having everything in one place has unlocked our power to grow so quickly. ”
“I needed to build something safe and intuitive for the layperson. People get on and they get it right away. They just point the joystick where they want to go and the boat goes that way."
“We were able to conveniently provide customers with their auto care options when they came to watch a movie, get dinner, and shop in the mall."
“One of the beautiful things about Square is it’s so easy to get going quickly. We went from idea to open in probably 60 days back in mid-2017 as a proof of concept.”