"The growth we’ve seen in our social media community reflects our team’s investments in content creation—and how the insights we’re getting from Sprout are paying off."

"We found a need for our on-site teams to have more posting autonomy, But with that comes the need for proper procedures and workflows to be put in place first. We needed a tool to assist us."

"Sprout is an excellent tool that helps us better plan and organize all our social content. With the help of the calendar and scheduler tools, we’re able to save time by scheduling and publishing the same post across multiple profiles in just one simple step."

"Before Sprout, our customer service team would just go into each platform and manually find and respond to as many customer concerns/issues as they could. It was difficult for us to get to every request. With Sprout and the Smart Inbox, we can see and manage all our messages in …

"Sprout has opened the door for us to have a conversation with our clients about how we measure and benchmark the success of our campaigns."

"The content strategy for hotel marketing can be pretty dense and difficult to carry out across multiple locations. Using Sprout has shortened processes, helped optimize our content and increased the productivity of our community managers."

"Our objective with EvernoteHelps is to support every user that comes through our doors."

"Before Quick Replies, we were going back and forth trying to get information to solve a customer’s problem, Now I can solve the problem with one message."

"People don’t expect the government to be listening, They feel disenfranchised with the political process."

"Residents can communicate with us in the same way they would talk to friends and family, We use GIFs, we use emojis."

"Social media allows us to present accurate information directly to the public."

"We always make sure we’re talking with our fans, not at them, We want to make sure we’re answering every legitimate question that comes our way and starting that two-way conversation."

"Sprout allows us to build a better product by hearing and engaging from our users and better supporting them."

"The ability to filter out our campaign hashtag in the Smart Inbox was really helpful. The support team didn’t curl up in defeat."

"Sprout has been a really great tool for social monitoring. The Inbox is a nice way to keep on top of hashtags and see general trends in one stream."