212 Sprinklr Testimonials

“Before Sprinklr, we were spending hours manually sorting through posts, Now we’re surfacing actionable insights in minutes. It’s not just faster; it’s smarter.”

“Community really laid the foundation for reaching the goals we wanted to meet and we met them. With improved internal processes, our employee response times, Support response times, and engagement rates have drastically increased.”

"Sprinklr to me is an invaluable tool. I use it every day all day long and I think without it, I don't think any of us would really be able to do our job as well as we can."

"The joint efforts of the Zé Delivery team and Sprinklr’s Managed Services team have been instrumental in achieving these improvements, This partnership not only brought operational gains, but also helped our team gain greater autonomy and maturity in managing Sprinklr.”

“We’re saving time on posting and reporting and can do it all in one place, from comparing post performance to tracking follower changes and engagement rates."

"Sprinklr is now a key part of customer service delivery, helping ensure faster, clearer and more consistent support.”

"Launching our CSAT program with Sprinklr has been a game-changer. We’re not just collecting feedback — we’re using it to guide decisions across our business. The ability to pinpoint what’s working and where we need to improve has helped us become more responsive and customer-focused than ever before.”

“The adoption was quite fast, Once our audiences were available on the Sprinklr platform and all the traders and media managers knew they had those audiences available, they started using them straight away.”