"After the implementation of the SMS platform and maintenance solution, we’ve experienced many improvements and efficiencies across our business. From the integrated technology platform to the operational call center and vendor management teams, the entire SMS solution has allowed us to rapidly drive down our total costs of ownership ."

“We have been with SMS Assist for a few years now and have enjoyed the ease of use that SMS Assist provides. They have truly taken the extra mile to assure not only the customer is up to date, but also to keep the affiliate free from stress. I can …

“Their technology is efficient and user friendly. It has kept our company organized and has made our process a lot easier.”

“If there are ever any issues or discrepancies, SMS is a phone call or email away, and they will research, listen and resolve the issue in a timely manner.”

“The web portal is easy to use and allows for ease of quoting and billing. The mobile app allows my techs to check in and out without having to find a land-line somewhere in the store. Payment has been fast and without issue.”

“When aspiring for greatness, it’s sometimes easy to lose our integrity in business. SMS Assist has always been able to look outside the box for both the customers’ and contractors’ best interest. The call center is one of the best in the industry, followed by some of the top account …

“Efficiency, cutting-edge technology, excellent support, and above all respect: These are the building blocks that SMS Assist has put into place for customers and their contractors.”

“We have almost doubled our workload in a short amount of time. SMS Assist by far has the most down-to-earth office staff and easy-to-use-portal. The ease of the portal saves us time and money.”

“The SMS web portal is extremely easy to access and use, providing a strong vehicle by which to monitor and manage work detail. Building Air Services is able to access various reports and status updates, as well as monitor specific work locations and communicate in real time with the SMS …

“We’ve been working with SMS for over 4 months now and have had nothing but efficient and exemplary service. They are always available to take our calls and handle any situation at hand in an immediate manner. Not only are their Customer Services Representations prompt, they are also very friendly …

“As SMS adds more clients, we steadily receive more work. All the while, SMS continues to develop new, innovative technologies to increase both parties’ efficiency levels and reduce operating costs like their iPad app and online portal. Our relationship with SMS has given us the opportunity to expand our coverage …

“We have worked with SMS for close to 2 years. We have found that they are quick to resolve issues and pay in a timely manner.”

“The SMS Assist system portal our team utilizes on the Web is simple to use. The simplification helps our dispatch team scan the page and see when we have notes, emails, updates and other information coming our way on calls we are running. This easy navigation from one page allows …

“The Web portal is easy to navigate, creating less time on the phones, quicker updates and less time waiting on quotes. We value SMS and look forward to continued work and growth with them in the future.”

“SMS’ technology helps to lower my costs by reducing the need for a large back-end accounting team as I can always count on my check being on time and accurate. I am able to maintain a lean and efficient company, focus on completing my services on time, and let SMS …