SMS Assist

“Our business has more than doubled as result of the new customers SMS has referred to our organization. We have worked with SMS Assist for many years and also highly commend their reliability and excellent customer support services. One of the highlights of working with SMS Assist has been the ability to leverage the personal relationships that their Lead Operations Managers have with affiliates. This has allowed us to give and receive invaluable feedback on how our company is portrayed. Communications from SMS’ Lead Operations Manager are always professional and Managers are quick to respond with knowledge and clarity.”

“The SMS Assist system portal our team utilizes on the Web is simple to use. The simplification helps our dispatch team scan the page and see when we have notes, emails, updates and other information coming our way on calls we are running. This easy navigation from one page allows quick access to multiple calls on one screen. Less than three clicks and we are where we need to be to look at call information. That means less frustration and more efficiency. Issues or discrepancies can be resolved on calls much quicker working with the SMS Assist system that is simple to operate and navigate through.”

“Their technology is efficient and user friendly. It has kept our company organized and has made our process a lot easier.”