SMS Assist

“Simply put, four years ago, I received that call in a one-room office, in one state. Today I am writing this letter with a smile on my face. We have grown into 6 offices and have tripled the number of employees. We have a thriving office in Kentucky and are expanding into two additional states this year, all due to that phone call from Seth four years ago.”

“The SMS portal is absolutely essential for our current workflow. We literally use the portal for everything from printing work orders to offering support to our billing department when they need to see the status of a pending check. We appreciate the easy-to-navigate style and the simple layout. I can’t say enough nice things about our Operations Manager, Elizabeth. She provides support when most needed, is straightforward and is willing to help us around the clock. We value SMS and look forward to working with you guys for many more years.”

“The SMS Assist system portal our team utilizes on the Web is simple to use. The simplification helps our dispatch team scan the page and see when we have notes, emails, updates and other information coming our way on calls we are running. This easy navigation from one page allows quick access to multiple calls on one screen. Less than three clicks and we are where we need to be to look at call information. That means less frustration and more efficiency. Issues or discrepancies can be resolved on calls much quicker working with the SMS Assist system that is simple to operate and navigate through.”