"We wanted a solution that would reduce the time required to deliver a finished product, and something that placed design into the hands of the business owners. Additionally, our passenger booklet was a challenge for all solutions we considered. Booklet formatting and correct pagination was a difficult task for all those we interviewed at that time. Only Thunderhead was willing to promise to meet that deliverable."
"The cost savings for us by using the Thunderhead Solution are substantial, but perhaps what’s best about it is what we can do moving forward: communicating with agents and customers more often, making more information available online, and meeting the needs of savvier, autonomous travelers. With Thunderhead we can do that."
Ecrion is a leading provider of innovative data integration, customer communications management, and business intelligence technologies. This work with local and multi-national organizations across industries and revenue bands to implement comprehensive solutions to mission-critical business challenges. Their results-oriented approach combines Ecrion’s technology and expert knowledge to deliver highly accessible end-to-end solutions.
Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on their Front inbox to be more productive as a team. Front has raised $79 million from Sequoia, DFJ, and others to unlock new ways to work that make people more efficient, fulfilled, and ultimately happier at work. They’re building new ways for teams to communicate and collaborate easily, openly, and with the information they need. So every conversation with a customer, partner, or teammate helps them move faster, make smarter decisions, and learn from each other.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.