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Smart Communications

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Read 21 Smart Communications reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 6 customer videos to see why companies chose Smart Communications as their Customer Communications Management

Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands rely on Smart Communications to deliver meaningful customer communications across the entire lifecycle-empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific.

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  • 21 Testimonials View
  • 22 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2464 reference ratings
4.8/5.0 (2464)

21Testimonials

  • “SmartIQ significantly reduced the applicant query rate and additional contact needed to clarify information provided from over 80 per cent to less than 20 per cent of throughput. This improved …

    Gary Leifheit Chief Information Officer

  • "By delivering digital, we’ve seen a reduction by about 20% in our call volume for follow-ups and we can respond faster while also having our team focus their energy priority …

    Large Australian Financial Services Company Head of Customer Communications

  • “By embracing the SmartSTART approach, we’ve been able to get to market faster than we could with any of the other solutions. This is the first time in my career …

    Jim Putka Executive Director
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22 Case Studies

  • Streamlining Data Collection to Improve Patient Experience and Increase Efficiency

  • A True Partnership Delivering Quantifiable Benefits AON

    Jonathan Cook Information Technology Manager

  • PHEAA Powers a Digital-First Approach With Smart Communications

    Kate Farling Communications Platform Product Owner
21 more case studies currently locked

6 Customer Videos

  • How one of the largest insurance and wealth management groups in Canada directly targets its customers with communications specific to their needs
    Play Video
    Robert Bleau Business Architect
  • Wawanesa uses the cloud to deliver value to its customers at scale
    Play Video
    Cam Muckeosky Director of Application Delivery
  • PHEAA focuses on delivering an omnichannel experience to its customers
    Play Video
    Kate Farling Communications Platform Product Owner
5 more videos currently locked

Additional Smart Communications Information & Resources

Read Smart Communications Reviews, Testimonials & Customer References from 21 real Smart Communications customers.

Browse Smart Communications Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Smart Communications.

Watch Smart Communications Customer Videos to learn why 6 businesses chose Smart Communications.

FeaturedCustomers has 1,901,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.