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Smart Communications

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Read 21 Smart Communications reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 6 customer videos to see why companies chose Smart Communications as their Customer Communications Management

Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands rely on Smart Communications to deliver meaningful customer communications across the entire lifecycle-empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific.

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  • 21 Testimonials View
  • 22 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2627 reference ratings
4.8/5.0 (2627)

21Testimonials

  • “The use of SmartCOMM allows us to be in more control of our data and more responsive, which has had a profound impact on both internal efficiency as well as …

  • “We’ve found that Smart Communications delivers on its promises and we’ve built a very strong business relationship. SmartCOMM does exactly what it’s supposed to do, and its stability and availability …

  • “The SmartIQ implementation streamlines patient registration – it puts the patient in control of their personal details, and allows the staff to focus on other important business processes.”

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22 Case Studies

  • Digitalizing Processes and Saving Time Dixon Advisory

  • Automated customer comms sought by U.S. specialist insurer for service quality enhancement

  • Greater Personalization and Multi-channel Support in Customer Communications

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6 Customer Videos

  • PHEAA focuses on delivering an omnichannel experience to its customers
  • Indiana Farm Bureau Insurance - Customer Success Story (Michael Brown - Manager, System Development)
  • Wawanesa uses the cloud to deliver value to its customers at scale
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Additional Smart Communications Information & Resources

Read Smart Communications Reviews, Testimonials & Customer References from 21 real Smart Communications customers.

Browse Smart Communications Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Smart Communications.

Watch Smart Communications Customer Videos to learn why 6 businesses chose Smart Communications.