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Smart Communications

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Read 21 Smart Communications reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 6 customer videos to see why companies chose Smart Communications as their Customer Communications Management

Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands rely on Smart Communications to deliver meaningful customer communications across the entire lifecycle-empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific.

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  • 21 Testimonials View
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Customer Rating Review Score based on 2605 reference ratings
4.8/5.0 (2605)

21Testimonials

  • "Smart Communications’ cloud-based solution has allowed us to scale our business at the level and agility we need, while lowering our cost of ownership and keeping sensitive data safely stored …

    Kate Farling Communications Platform Product Owner

  • “Because Smart Communications enables business users to create and manage documentation, IT can now focus on more strategic needs and on further improving our systems and processes.“

    Andrew Gisby IT Director

  • "Thunderhead has enabled Prudential to transform its customer communication process. Our business is now able to communicate more clearly and consistently with our customers, whilst having the agility to quickly …

    Janet Hambly Document Manager
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22 Case Studies

  • Legendary auto insurer accelerates time to market, protects innovator status

  • How This P&C Insurer Wowed Its Customers With a Better Claims Process

  • PHEAA Powers a Digital-First Approach With Smart Communications

    Kate Farling Communications Platform Product Owner
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6 Customer Videos

  • Indiana Farm Bureau Insurance - Customer Success Story (Michael Brown - Manager, System Development)
    Play Video
    Michael Brown Manager, System Development
  • How one of the largest insurance and wealth management groups in Canada directly targets its customers with communications specific to their needs
    Play Video
    Robert Bleau Business Architect
  • PHEAA focuses on delivering an omnichannel experience to its customers
    Play Video
    Kate Farling Communications Platform Product Owner
5 more videos currently locked

Additional Smart Communications Information & Resources

Read Smart Communications Reviews, Testimonials & Customer References from 21 real Smart Communications customers.

Browse Smart Communications Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Smart Communications.

Watch Smart Communications Customer Videos to learn why 6 businesses chose Smart Communications.

FeaturedCustomers has 1,962,119+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.