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Smart Communications

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Read 21 Smart Communications reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 6 customer videos to see why companies chose Smart Communications as their Customer Communications Management

Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands rely on Smart Communications to deliver meaningful customer communications across the entire lifecycle-empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific.

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  • 21 Testimonials View
  • 22 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2688 reference ratings
4.8/5.0 (2688)

21Testimonials

  • “By embracing the SmartSTART approach, we’ve been able to get to market faster than we could with any of the other solutions. This is the first time in my career …

  • "With SmartIQ, we can easily access workflows, approve and make decisions related to our business processes."

  • "The cost savings for us by using the Thunderhead Solution are substantial, but perhaps what’s best about it is what we can do moving forward: communicating with agents and customers …

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22 Case Studies

  • Implementing Digital-First Forms to Improve Safety and Drive Efficiencies

  • A True Partnership Delivering Quantifiable Benefits AON

  • Automated customer comms sought by U.S. specialist insurer for service quality enhancement

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6 Customer Videos

  • Wawanesa uses the cloud to deliver value to its customers at scale
  • How one of the largest insurance and wealth management groups in Canada directly targets its customers with communications specific to their needs
  • Indiana Farm Bureau Insurance - Customer Success Story (Michael Brown - Manager, System Development)
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Additional Smart Communications Information & Resources

Read Smart Communications Reviews, Testimonials & Customer References from 21 real Smart Communications customers.

Browse Smart Communications Case Studies, Customer Success Stories, & Customer References from 22 businesses that use Smart Communications.

Watch Smart Communications Customer Videos to learn why 6 businesses chose Smart Communications.