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Napersoft has been a leading provider of Customer Communications Management (CCM) solutions. Napersoft CCM solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Their solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience.
“Napersoft CCM integrated seamlessly and easily with our Siebel customer management application. Its ease-of-use ensured less time creating and maintaining document templates and training people.”
“Because of the high use of merge fields and situational based paragraphs in our documents, we found business rules to be a very important component of the solution.”
“By making our benefit packets available online, our clients are able to easily access the information they need whenever they need it.”
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