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Smart Communications Case Studies

  • Globus Saves Costs, Improves Service with Smart CommunicationsTM

    Jeff AndersonApplications Manager

  • Transforming Prudential’s customer communication process

    Janet HamblyDocument Manager
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    4.7 / 5.0
    Customer References173 total
    About

    Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on their Front inbox to be more productive as a team. Front has raised $79 million from Sequoia, DFJ, and others to unlock new ways to work that make people more efficient, fulfilled, and ultimately happier at work. They’re building new ways for teams to communicate and collaborate easily, openly, and with the information they need. So every conversation with a customer, partner, or teammate helps them move faster, make smarter decisions, and learn from each other.

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    4.7 / 5.0
    Customer References33 total
    About

    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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    Customer References346 total
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    WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1.5 billion people across 180+ countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

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