Topdown

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Read 7 Topdown reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Topdown as their Customer Communications Management

Topdown is a leading provider of customer communications management (CCM) software and services to companies seeking a superior customer experience. Topdown has been providing correspondence and document automation software to help organizations solve the most complex challenges when dealing with real-time, on-demand and batch customer communications.

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Customer Rating Review Scorebased on 1305 reference ratings
4.8/5.0 (1305)

Featured Testimonials

  • “We have been very pleased with CLIENT LETTER. Templates are now much easier to manage. The software easily handles our batch and local printing volumes. And we love the QA and History features.”

  • “I would recommend using INTOUCH because of the open API, the microservices approach and open standards. That makes the product extensible. It's entry price is very competitive. If you're looking to make a switch, this would be a prime candidate for evaluation.”

  • "A modern customer communication solution needs to have multichannel document authoring and workflow capabilities. Solutions like INTOUCH that have these capabilities are a good fit for insurers looking to improve their digital customer experience."

Featured Case Studies

  • EmblemHealth - Customer Case Study

  • Blue Cross and Blue Shield of Florida - Customer Case Study

  • Harley-Davidson Trusts Topdown

Additional Topdown Information & Resources

Read Topdown Reviews, Testimonials & Customer References from 7 real Topdown customers.

Browse Topdown Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Topdown.

Explore answers to frequently asked questions about Topdown.