Topdown

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Read 7 Topdown reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Topdown as their Customer Communications Management

Topdown is a leading provider of customer communications management (CCM) software and services to companies seeking a superior customer experience. Topdown has been providing correspondence and document automation software to help organizations solve the most complex challenges when dealing with real-time, on-demand and batch customer communications.

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  • 5Case StudiesView
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Customer Rating Review Scorebased on 1305 reference ratings
4.8/5.0 (1305)

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Featured Testimonials

  • "INTOUCH is a completely new cloud-based approach to CCM for sharing data, content and processes across organizations.”

    Craig Le ClairResearch VP

  • “I wanted to let you know how much I appreciate all you have done to help us implement your Client Letter product. I am impressed with everyone's willingness to jump in, get things done and provide assistance when needed. The response from Topdown has been great!”

    Federal Reserve Bank of MinneapolisIT Project Manager

  • "A modern customer communication solution needs to have multichannel document authoring and workflow capabilities. Solutions like INTOUCH that have these capabilities are a good fit for insurers looking to improve their digital customer experience."

    Tom BentonVice President of Research and Consulting
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Featured Case Studies

  • VW Credit, Inc. - Customer Case Study

  • Blue Cross and Blue Shield of Florida - Customer Case Study

    Mike BarberSoftware Developer

  • Harley-Davidson Trusts Topdown

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Additional Topdown Information & Resources

Read Topdown Reviews, Testimonials & Customer References from 7 real Topdown customers.

Browse Topdown Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Topdown.

Explore answers to frequently asked questions about Topdown.

FeaturedCustomers has 1,812,233+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.