Topdown

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Read 7 Topdown reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Topdown as their Customer Communications Management

Topdown is a leading provider of customer communications management (CCM) software and services to companies seeking a superior customer experience. Topdown has been providing correspondence and document automation software to help organizations solve the most complex challenges when dealing with real-time, on-demand and batch customer communications.

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Customer Rating Review Score based on 1476 reference ratings
4.8/5.0 (1476)

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Featured Testimonials

  • "A modern customer communication solution needs to have multichannel document authoring and workflow capabilities. Solutions like INTOUCH that have these capabilities are a good fit for insurers looking to improve …

    Tom Benton Vice President of Research and Consulting

  • “We have been very pleased with CLIENT LETTER. Templates are now much easier to manage. The software easily handles our batch and local printing volumes. And we love the QA …

    Andrea Andruk Director

  • "INTOUCH is a completely new cloud-based approach to CCM for sharing data, content and processes across organizations.”

    Craig Le Clair Research VP
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Featured Case Studies

  • Federal Reserve Bank of Minneapolis - Customer Case Study

    Federal Reserve Bank of Minneapolis IT Project Manager

  • Blue Cross and Blue Shield of Florida - Customer Case Study

    Mike Barber Software Developer

  • VW Credit, Inc. - Customer Case Study

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Additional Topdown Information & Resources

Read Topdown Reviews, Testimonials & Customer References from 7 real Topdown customers.

Browse Topdown Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Topdown.

Explore answers to frequently asked questions about Topdown.

FeaturedCustomers has 1,901,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.