Topdown

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Read 7 Topdown reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Topdown as their Customer Communications Management

Topdown is a leading provider of customer communications management (CCM) software and services to companies seeking a superior customer experience. Topdown has been providing correspondence and document automation software to help organizations solve the most complex challenges when dealing with real-time, on-demand and batch customer communications.

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Customer Rating Review Scorebased on 1392 reference ratings
4.8/5.0 (1392)

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Featured Testimonials

  • "INTOUCH is a really good solution that recognizes there are different use cases; it’s contextually-driven and easy to use, not only from a business user perspective, but also from an IT perspective. The INTOUCH pricing is transparent, and includes all the features that INTOUCH brings.”

    Kaspar RoosChief Executive Officer and Founder

  • “We have been very pleased with CLIENT LETTER. Templates are now much easier to manage. The software easily handles our batch and local printing volumes. And we love the QA and History features.”

    Andrea AndrukDirector

  • "A modern customer communication solution needs to have multichannel document authoring and workflow capabilities. Solutions like INTOUCH that have these capabilities are a good fit for insurers looking to improve their digital customer experience."

    Tom BentonVice President of Research and Consulting
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Featured Case Studies

  • EmblemHealth - Customer Case Study

    Andrea AndrukDirector

  • Blue Cross and Blue Shield of Florida - Customer Case Study

    Mike BarberSoftware Developer

  • VW Credit, Inc. - Customer Case Study

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Additional Topdown Information & Resources

Read Topdown Reviews, Testimonials & Customer References from 7 real Topdown customers.

Browse Topdown Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Topdown.

Explore answers to frequently asked questions about Topdown.

FeaturedCustomers has 1,854,901+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.