“Depending on your role and responsibility within the organization, the path to finding the right information might have been straightforward, or it could have been really complicated—and honestly frustrating.”
"Vanishing Emails is such a no-brainer of an idea; people wonder why it hasn’t been done before. In fact, it took a lot of creative brains partnering across sustainability research, experience design, and AI engineering to make it work. With more global brands signing up to join this movement, we can really make a significant difference by reducing the impact of expired promotional emails."
"As a digital lender we’re already employing sophisticated data models and advanced technologies to ensure we’re giving our customers the tools they need to manage their credit well. Adding an intelligent generative AI assistant like Airi helps us unlock the power of advanced AI for our customers, while ensuring their financial health and well-being."
"Having reliable, disaggregated, and current neighborhood-level data is really important for advocating for the type of change folks want to see in LA County."
“Slalom provided a critical piece of the puzzle.”
"We now have access to highly skilled resources who give us the ability to react to sudden changes in the marketplace. This approach has helped us increase velocity without compromising the quality of our work."
"GenAI provides a new lever for us to think about customer service and experience that will benefit our 4.2 million subscribers today—and those that will come in the future."
“To get something like this done, there are hundreds, maybe thousands, of steps. Slalom helped guide the teams through the execution phase, so we could get through pre-close activities.”
“We have a wealth of information from our 25 years as one of the top grantmakers to help us be predictive and bring guidance to our donors. But we were looking to bring that to the next level by leveraging more external data to better understand each donor’s journey."
“Financial Services Cloud has a lot of the household and relationship features we needed, and it provides the flexibility to expand our use of Salesforce as we work toward our business goals of providing more guidance and having strong relationship management with our donors and grantee organizations."
"For the first time we are really going to be able to start understand the impact that universal youth work has on young people."
"Slalom has worked with Ochsner to develop a more holistic understanding of our patients as healthcare consumers. With the Salesforce platform, we're able to ensure each of our patients feel heard, understood, and cared for at every touchpoint."
"At the core of Ochsner is a spirit of innovation to improve outcomes and experiences for our patients. Slalom clearly valued that innovative spirit. The team’s ability to see our challenges and provide custom solutions to fit our system was evident from day one."
"At one point, we went weeks—almost months—unable to report on our data.”
"As head of customer service operations, my biggest concern is the safety of everyone in the UK when it comes to our gas systems. Our focus is not only to operate the existing infrastructure and systems but also to look at where we can further improve risk mitigation. Technology advances through AWS and its Location Service solution quickly answered that need."