"I went from running up to 12 reports to having just one Tableau dashboard that clearly shows all of our data. It’s a huge, huge win."
"The Slalom consultants listened, and having a partner who actually listened to what we needed and didn’t lead with what the solution could do made all the difference."
“It took a lot of administrative overhead out of budgets where it didn’t belong, and into improving our customer experience, where it did belong.”
“Our digital footprint has to be such that the customer sees us and interacts with us when she’s ready, when she wants.”
"Working with AWS and Slalom, we now have a shared automation runbook for League of Legends that is incredibly detailed. If we have to stand up something in a new region, we can now do that in a matter of weeks."
“Group Health Mobile was the first app to provide members access to medical records and services.”
“It’s not just IT and support. It’s also the content team, the product team, product engineering, and eventually, as this becomes bigger in our AI footprint, we’ll get tighter in governance and how we manage all these use cases and systems we’re bringing in.”
"When Piedmont asked for help, we got it. Through every step of this process Slalom walked beside Piedmont. It has truly helped us take better care of our patients."
"I wish for all my nonprofit colleagues to have this experience. This is what success should feel like."
“We knew our digital storefront was not keeping pace with consumer expectations, We needed to make changes that were significant on the back end, yet would appear subtle to the everyday shopper, yielding greater performance overall.”
“There was a huge risk factor. If anything happened to that building or those files, all our client records and donor info would be gone, These are really critical pieces to the organization. We needed to get into this century.”
"They knew what we did and understood our needs and our operation. We were astounded. So, to show up that ready, I feel like we hit the ground running."
"Rather than taking a hundred ideas and trying to make them all work, we needed a story to tell us where to go."
“Now we’re finding that managers are spending less than an hour on billing and customers are getting a bill within days of leaving our hotels. It really has been a life saver from a time savings point of view.”
“The last touch that a meeting planner has with the hotel is receiving their bill. And the accuracy and the timeliness of the bill is so important to the customer.”