279 Slalom Testimonials

"Slalom’s human-centered design approach was exactly what we needed. The Slalom team understood that it’s not just about the technology but the employees who will be using the system and the vast, varied population who will be affected."

“It’s not just IT and support. It’s also the content team, the product team, product engineering, and eventually, as this becomes bigger in our AI footprint, we’ll get tighter in governance and how we manage all these use cases and systems we’re bringing in.”

“When you launch a product to the public, what you think you need to do and what you actually need to do can be very different, Customers, mortgage brokers and our staff all interact on our site—and they’re all handling the same data.”

"We have a really powerful tool here We can ask much deeper questions and make better decisions about our police force and policies."

"This is a huge deal. No other police department has a system like this that combines the data about stops with all of the other traditional early intervention data elements."

“I wouldn’t say that we had a full customer relationship management [CRM] approach employed for IHSS."

"As a healthcare company led by practicing physicians, we felt compelled both with our medicine hat as well as our entrepreneurial hat to say, ‘We have to do something about this."

“There was a velocity, versatility, and uniqueness about Slalom that made it a logical fit.”

“Slalom’s tool is the first of its kind, and it’ll raise the success probability of our complex change efforts.”

“We want to know our customer—the runner. We want to be in position to talk to them, to have a more personalized relationship with them.”

“Now we’re finding that managers are spending less than an hour on billing and customers are getting a bill within days of leaving our hotels. It really has been a life saver from a time savings point of view.”

“The last touch that a meeting planner has with the hotel is receiving their bill. And the accuracy and the timeliness of the bill is so important to the customer.”

"We can focus on analyzing our data, versus just compiling and collecting it."

“We’re just getting started. We’re launching a brand scorecard to visually ‘move the needle’ on our business, and we continue to add data sources. We couldn’t ask for a better data foundation to fuel our growth.”

"Everyone at Slalom was always energized, thinking through every angle, and working hand in hand with me to develop the best possible strategy."