279 Slalom Testimonials

"Slalom’s human-centered design approach was exactly what we needed. The Slalom team understood that it’s not just about the technology but the employees who will be using the system and the vast, varied population who will be affected."

“It’s not just IT and support. It’s also the content team, the product team, product engineering, and eventually, as this becomes bigger in our AI footprint, we’ll get tighter in governance and how we manage all these use cases and systems we’re bringing in.”

“When you launch a product to the public, what you think you need to do and what you actually need to do can be very different, Customers, mortgage brokers and our staff all interact on our site—and they’re all handling the same data.”

"Not only can we see what people were doing in the past, we can actually forecast what they might be doing over the next couple of weeks, months, or years, in certain categories, which is fascinating for advertisers."

"We’re providing an unmatched, comprehensive, and timely understanding of women and their purchase intent—the holy grail for our partners."

“But as we started to grow, we didn’t have a system that was scalable. We needed a better way to track and manage our delivery data.”

"Slalom saw a hole and a need in what we were doing and jumped right in. It made it so easy for our people."

"I got exactly what I expected from Slalom and so much more! Your work includes some very insightful thinking—something that hasn't been seen here before."

"It gives me a lot more comfort and peace of mind that we have better control over our supply chain out in market."

"The app is really user-friendly and very intuitive. Adoption with staff has been seamless."

"This is the first time this network will have technology-based visibility to needs and supplies in an aggregate way, at a higher level than the last 40 years. It’s a breakthrough."

“Opening the door. We’re serious about revamping our portfolio. We’re serious about building the right solutions that provide the most value, and we’re building a team to sustain them.”

“Now we’re finding that managers are spending less than an hour on billing and customers are getting a bill within days of leaving our hotels. It really has been a life saver from a time savings point of view.”

“The last touch that a meeting planner has with the hotel is receiving their bill. And the accuracy and the timeliness of the bill is so important to the customer.”

"We were in an unsustainable situation where our employees couldn’t trust our processes and data. And these challenges caused delays and errors that impacted our customers. We needed help."