“It’s still very early in the game. But we have some advisors that are having record years in this COVID-19 environment. They’ve embraced digital processes, virtual technology, and virtual relationship management. And a lot of really exciting things are still to come in 2021.”
“Slalom successfully got us up and running with an effective sales CRM and migrated us to Salesforce Service Cloud to enhance our single customer view.”
"We wanted to create more opportunities to utilize machine learning capabilities and develop this muscle within the company."
"The new, modern environment is flexible and adaptable. while being easier to monitor and manage."
“Building a house, buying a house … it’s up there with the top two or three things you do in your life.”
"This is the first time this network will have technology-based visibility to needs and supplies in an aggregate way, at a higher level than the last 40 years. It’s a breakthrough."
“Opening the door. We’re serious about revamping our portfolio. We’re serious about building the right solutions that provide the most value, and we’re building a team to sustain them.”
“I think this has a tremendous opportunity to help not just the UN but any organization that deals with this kind of challenge reviewing proposals and aligning them to specific missions.”
"We can’t continue to be ripping materials out of the earth and tossing them away."
"Never have I worked with consultants who have been so enthusiastic, delivered everything on time, been so fun to work with, and been highly respectful of us as a team and our own skillsets. They’ve brought us on the journey without us ever feeling as though we’ve been stupid or should have understood something. I come away energized every time I meet with them.”
“It’s not just IT and support. It’s also the content team, the product team, product engineering, and eventually, as this becomes bigger in our AI footprint, we’ll get tighter in governance and how we manage all these use cases and systems we’re bringing in.”
"Slalom helped us to architect and build this customer portal that enables real-time access to all relevant information on ULDs to customers, showing KPIs and trends, and drilling down to the lowest level of information on ULDs—all accessible in one place."
"Slalom was so responsive that oftentimes they knew what we needed before we did. They were always a couple of steps ahead and made sure we didn't lose sight of where we needed to be."
"We can focus on analyzing our data, versus just compiling and collecting it."
“We’re just getting started. We’re launching a brand scorecard to visually ‘move the needle’ on our business, and we continue to add data sources. We couldn’t ask for a better data foundation to fuel our growth.”