32 Shopmonkey Testimonials

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  • "I like to think it's my mom's car, my sister's car, or my daughter's car."

  • “We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”

  • “It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

  • “Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."

  • “Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”

  • “Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”

  • "Keeping track of 20 cars in one day can be very stressful. With Shopmonkey we can categorize what's going on with each vehicle."

  • “I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

  • “It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."

  • "I'm not a computer geek. I'm not an IT guy, and I don't like overly complicated things. I'm a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

  • "Eliminating paper and pen from my business has been huge I can spin up a digital estimate so quickly, send it off to the customer via text or email, and have them authorize from wherever they are on any device. The two-way texting is key because it’s so simple for …

  • "With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

  • "Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

  • “I would recommend Shopmonkey to other shops for all the reasons why we love it. The communication with the customers, the ease of being able to put information between labor and parts. As well as how professional it looks.”

  • “I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”