29 Shopmonkey Testimonials

“I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

"Eliminating paper and pen from my business has been huge I can spin up a digital estimate so quickly, send it off to the customer via text or email, and have them authorize from wherever they are on any device. The two-way texting is key because it’s so simple for people."

“Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”

“This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”

“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

“Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."

"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."

"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

“We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”

"The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”

"Shopmonkey is transforming the auto service industry. We recognized an opportunity to support our franchisees with technology that will allow them to streamline their operations, giving them more time to focus on delivering the high-quality products and service that Tint World® is known for."

“We’ve used a lot of shop management systems in the past. After researching numerous solutions, we really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us."

“When we first showed Shopmonkey to our CPA, he was literally exclaiming joy. They could see all of our sales numbers, tire sales, [and] merchant fees. Everything that we had to find separately in the past was right there.”

"Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."

“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”