32 Shopmonkey Testimonials

“I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”

"Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

“I have it all in one platform,” he added, “and it's easy to manage.”

“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”

“It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."

“Shopmonkey Capital is one flat fee, so it’s cheaper than a credit card. With Shopmonkey Capital, you have that money there, and if you need it, you can use it.”

“Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”

“Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”

“I would recommend Shopmonkey to other shops for all the reasons why we love it. The communication with the customers, the ease of being able to put information between labor and parts. As well as how professional it looks.”

“Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”

"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."

"Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."

“Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”