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“Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”
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“I would recommend Shopmonkey to other shops for all the reasons why we love it. The communication with the customers, the ease of being able to put information between labor and parts. As well as how professional it looks.”
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“Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."
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"I'm not a computer geek. I'm not an IT guy, and I don't like overly complicated things. I'm a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”
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"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer …
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“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”
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“I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”
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“We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”
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"The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”
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"Shopmonkey is transforming the auto service industry. We recognized an opportunity to support our franchisees with technology that will allow them to streamline their operations, giving them more time to focus on delivering the high-quality products and service that Tint World® is known for."
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“I have it all in one platform,” he added, “and it's easy to manage.”
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“This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”
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“Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”
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“Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”
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“Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."