29 Shopmonkey Testimonials

"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."

“Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."

"Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."

“We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”

"The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”

"Shopmonkey is transforming the auto service industry. We recognized an opportunity to support our franchisees with technology that will allow them to streamline their operations, giving them more time to focus on delivering the high-quality products and service that Tint World® is known for."

"Keeping track of 20 cars in one day can be very stressful. With Shopmonkey we can categorize what's going on with each vehicle."

“Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”

“Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”

“I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

“We’ve used a lot of shop management systems in the past. After researching numerous solutions, we really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us."

“When we first showed Shopmonkey to our CPA, he was literally exclaiming joy. They could see all of our sales numbers, tire sales, [and] merchant fees. Everything that we had to find separately in the past was right there.”

“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

"Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”