“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

“Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”

“It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”

“It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."

“Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”

"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

“This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”

“Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."

"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer …

"Eliminating paper and pen from my business has been huge I can spin up a digital estimate so quickly, send it off to the customer via text or email, and have them authorize from wherever they are on any device. The two-way texting is key because it’s so simple for …

"Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

"Keeping track of 20 cars in one day can be very stressful. With Shopmonkey we can categorize what's going on with each vehicle."

"Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."

“We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”