32 Shopmonkey Testimonials

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  • “Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

  • "Shopmonkey is transforming the auto service industry. We recognized an opportunity to support our franchisees with technology that will allow them to streamline their operations, giving them more time to focus on delivering the high-quality products and service that Tint World® is known for."

  • “This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”

  • “Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."

  • "Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

  • "I come from the school of automating and streamlining everything."

  • "I like to think it's my mom's car, my sister's car, or my daughter's car."

  • "If they wanted to go for the system, they went to the dealer or one of those big corporate shops. We were trying to mix the personal relationship with a leading system."

  • “We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”

  • "The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”

  • “I have it all in one platform,” he added, “and it's easy to manage.”

  • “Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”

  • “It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

  • “I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

  • “Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."