32 Shopmonkey Testimonials

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  • "Keeping track of 20 cars in one day can be very stressful. With Shopmonkey we can categorize what's going on with each vehicle."

  • "Eliminating paper and pen from my business has been huge I can spin up a digital estimate so quickly, send it off to the customer via text or email, and have them authorize from wherever they are on any device. The two-way texting is key because it’s so simple for …

  • “I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”

  • “Shopmonkey does the work for me — it helps me stay organized, look professional, and grow faster than I ever imagined.”

  • "With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

  • “In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”

  • “Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."

  • “Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."

  • "Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer …

  • “It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

  • "I come from the school of automating and streamlining everything."

  • "I like to think it's my mom's car, my sister's car, or my daughter's car."

  • "If they wanted to go for the system, they went to the dealer or one of those big corporate shops. We were trying to mix the personal relationship with a leading system."

  • “It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."

  • “Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”