“I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”
"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."
“Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”
“This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”
“I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”
“Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."
“Shopmonkey Capital is one flat fee, so it’s cheaper than a credit card. With Shopmonkey Capital, you have that money there, and if you need it, you can use it.”
“Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”
“Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”
“Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."
"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”
“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”
“It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”
"Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."
“Our customers actually give us the best feedback about Shopmonkey. They love the text messaging with photos and digital inspections, and being able to pay on the app.”