32 Shopmonkey Testimonials

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  • “Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”

  • “Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

  • "The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”

  • “Shopmonkey Capital is one flat fee, so it’s cheaper than a credit card. With Shopmonkey Capital, you have that money there, and if you need it, you can use it.”

  • "I'm not a computer geek. I'm not an IT guy, and I don't like overly complicated things. I'm a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

  • "With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”

  • "Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer …

  • “It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

  • "I come from the school of automating and streamlining everything."

  • "I like to think it's my mom's car, my sister's car, or my daughter's car."

  • "If they wanted to go for the system, they went to the dealer or one of those big corporate shops. We were trying to mix the personal relationship with a leading system."

  • “We’ve used a lot of shop management systems in the past. After researching numerous solutions, we really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us."

  • “When we first showed Shopmonkey to our CPA, he was literally exclaiming joy. They could see all of our sales numbers, tire sales, [and] merchant fees. Everything that we had to find separately in the past was right there.”

  • “I would recommend Shopmonkey to other shops for all the reasons why we love it. The communication with the customers, the ease of being able to put information between labor and parts. As well as how professional it looks.”

  • “I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”