32 Shopmonkey Testimonials

“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

“When we first showed Shopmonkey to our CPA, he was literally exclaiming joy. They could see all of our sales numbers, tire sales, [and] merchant fees. Everything that we had to find separately in the past was right there.”

“I would tell another ATD user to get on board with Shopmonkey, and their parts procurement feature. It makes everybody's life easier. It's much more efficient, quicker, and makes a service advisor's job much more straightforward.”

“Shopmonkey does the work for me — it helps me stay organized, look professional, and grow faster than I ever imagined.”

"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."

“I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”

“Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”

“Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”

“Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”

“It’s great because we can dive into each other's locations, and help out with appointment taking, inventory, customer communications. It’s nice to keep it all together.”

“Shopmonkey has really changed the amount of work we can do, I can’t stress that enough."

“It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."

"I'm not a computer geek. I'm not an IT guy, and I don't like overly complicated things. I'm a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

“We’ve used a lot of shop management systems in the past. After researching numerous solutions, we really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us."