32 Shopmonkey Testimonials

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  • “Before switching to Shopmonkey, we left a lot of money on the table with unused or unneeded inventory. Utilizing Shopmonkey's native inventory and just-in-time parts ordering instantly raised our profits by trimming all untracked inventory hiding in corners of the shop."

  • "Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer …

  • “Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”

  • “I used to have to sort through 200 reports and spend too much time digging for the information that I needed. Shopmonkey’s reporting dashboard makes it easy for me to analyze data with the click of a button.”

  • “This software is the opposite of ‘"clunky.’" I love how you can customize the workflow based on your own shop's processes.”

  • "Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had."

  • "Shopmonkey helps us organize in such a way that we don't lose profitability. Before Shopmonkey, our business was a mess - our inventory, our parts department, employees' hours - everything was manual. Now everything is up-to-date and clear and saves us time."

  • “Shopmonkey is simple and it works. It has totally increased our efficiency and throughput.”

  • “Shopmonkey's integration with QuickBooks is so seamless. When I go in to reconcile the books, everything is pre-populated from Shopmonkey.”

  • “Shopmonkey E-Signatures causes our customers to read our estimate footer a little more carefully, as a signature is more binding in their mind. Keeps us all on the same page.”

  • “We onboarded 75 locations at one time — the entire thing was very smooth. Shopmonkey lived up to every promise.”

  • "The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”

  • "Shopmonkey is transforming the auto service industry. We recognized an opportunity to support our franchisees with technology that will allow them to streamline their operations, giving them more time to focus on delivering the high-quality products and service that Tint World® is known for."

  • “I have it all in one platform,” he added, “and it's easy to manage.”

  • “It’s so intuitive. It didn’t matter if you were a shop tech or a front counter service writer—everybody caught on very quickly."