“In today’s social media driven culture, customer reviews are king. Shops that can get the most positive reviews will win the most new customers.”
"The Shopmonkey mobile app has completely changed the efficiency of our work process. All of our techs know where each car is in the process at every given second.”
"Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information."
"I come from the school of automating and streamlining everything."
"I like to think it's my mom's car, my sister's car, or my daughter's car."
"If they wanted to go for the system, they went to the dealer or one of those big corporate shops. We were trying to mix the personal relationship with a leading system."
“Our no-shows have been slashed by 90% with the automated appointment reminders. We’ve also boosted the rate at which customers approve upsell recommendations by 75% since they can just glance at their phone and instantly approve.”
"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop.”