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"How Shopify has impacted our business the main thing is that we have full customer oversight. We are a direct to consumer brand and we're omnichannel, so that was very, very important for us strategically, in order to grow on ecom and multiples of physical stores."
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"Using Shopify for both online and in-person selling significantly reduced the complexity of our operations. The platform is easy to use and we’re much more efficient today, with better customer service and fewer order-related errors."
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"We wouldn’t be where we are today, on our way to $10 million in revenue, if not for Shopify. We saw results fast with their financial services, and have always been able to get the customer support we’ve needed. After working with multiple financial vendors in the past, we believe …
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"While demand for store pickup was increasing, our online store wasn't reliably displaying inventory availability. Products that were sold out would be marked as available, which caused overselling."
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"We launched online with Shopify at the same time we opened our pop-up store. The fantastic thing is that since we launched, if you have an iPad and a payment device, you can set up your store anywhere."
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"Before moving to Shopify’s Plus plan, we didn’t even know what was possible when it came to customer personalisation. We had customers making incorrect orders, which would result in returns. But now, with added features on Shopify Flow, which lets us send emails automatically to customers upon their first order …
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"The B2B store we launched on Shopify was very easy to set up, taking less than a month from planning to launch, and it allows Delugs to accomplish everything in the same instance, meaning the B2B, DTC, and retail sales data can easily be consolidated. Because B2B on Shopify also …
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"We encountered significant challenges in pricing, inventory management, and SKU creation, resulting in double-work and other inefficiencies that hindered our ability to meet our customers' expectations."
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"My goal has always been to make clients feel like they're in a luxury environment from the moment that they're walking into the store to the moment that they leave with their jeans."
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"Our focus is always on eliminating barriers at checkout to ensure customers complete their purchases without leaving. Shop Pay Auto Redirect aligns perfectly with our goal by providing a smooth, seamless experience. Internally, our team loves it, and it's a hit with our target demographic, who are accustomed to such …
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"When a customer placed an order for in-store pickup, the connection was slow. The speed at which we could get orders to our customers wasn't where it needed to be. And that presented an issue in today's shopping landscape, where speed and customer service are everything."
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"In 2018, we decided to integrate Shopify for ecommerce primarily. And that was because our digital department was needing a more, like, ergonomic way to do digital merchandising and template updates."
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"Unify has completely transformed how we manage our global Shopify storefronts.Our teams can now update, stage, and launch content across multiple brands and regions from a single platform without waiting on developers. It’s helped us accelerate campaign launches, improve brand consistency, and respond to market trends faster than ever before."
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"We needed a platform that could unify our brands while enabling our expansion."
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"Every step of the project tied back to the research, including expanding our personas, refining our values, and layering in pulses of focus groups and user testing throughout the project.”