"Shopify Plus enabled us to migrate to a more sophisticated and stable tech stack with apps that enable our virtual showrooms. Migrating has freed up time to focus on new channels like social commerce and live selling so that we can pioneer in the furniture space as well as in the emerging marketing and technology space for retailers."
"Shopify Plus has put us on the fast track to scalable development worldwide. We now have the tools to grow the business and create a strong membership system that delivers value to our loyal customers."
"We’re able to do order fulfilment, currency, and translation with Shopify. We can launch regionalised websites without having to build them separately. I’ve worked on projects in the past where you’d spend 12 months building a new website. Now it’s like ‘Oh, you want a French website? We can do that in no time’. That’s just incredible and opens your mind to the possibility of scaling."
"If you’re already using Shopify, and your partner is too, you don’t have to teach a new platform. There aren’t any fears about whether the integration is going to work."
"In the US, our sales reps drive to different bike shops in America, and one feature we could not live without is the Shopify app. It’s a back-end user app where sales reps can log in on their phone and easily place orders on behalf of customers whilst on the road."
"Refactoring is conceptually simple, but it inevitably costs money. Normally, for renewals, the person in charge of ecommerce first needs to go through internal approvals, but if they suddenly present a huge budget, internal approval will not be obtained and the project itself will not be able to get started. Next, we needed to ensure front-end renovation costs were kept as low as possible. Shopify Plus is highly scalable; we thought that we could keep costs down and have low hurdles for implementation, and that we could start with visible improvements to the front end and then revamp the back end as well."
"My role doesn't involve constant A/B testing of a website. I can't redesign the ergonomics of a website and identify the perfect building blocks to ensure the customer journey is optimal. Shopify is a logical choice; it's the best platform to enable us to focus on our main challenge: manufacturing everything in France."
“At the time, mail-order sites were all built from scratch (in-house development), from product pages to payment systems to shipping coordination. Even if we wanted to introduce new services or purchasing methods, we would have to incur huge costs each time. As it took a lot of time, we were unable to respond immediately, and more often than not, we were giving up on realizing our ideas."
“It’s better for the customer if we’re consultative and take as much time as they need to answer all their questions. We’re not about closing the sale so much as we are about getting clients the right help.”
“We look to the runway for inspiration, but we want to offer the best customer service and quality pieces at affordable prices."
“We were using Shopify for ecommerce, and another provider as our POS system. The disconnect between both systems was resulting in fragmented data, and the inability to launch buying experiences that reflect how shoppers want to shop."
“It’s essential that we provide each customer with a seamless and personal journey at every touchpoint, regardless of location.”
"For our flagship store, we wanted a reliable POS system that would provide our essential retail functionality out of the box and wouldn’t create a lot of unnecessary risk. We also needed to have a holistic view of our customers, whether they were buying online or in-store."
"The portability of the POS Go really works for our location and allows for seamless processing of payment for our guests. From a management standpoint, I appreciate being able to easily limit specific functionality dependent on the position and have it not impact the employee experience in ringing up guests."
"Our pop up was going to be a lot of shoppers’ first ever interaction with Monday Swimwear. It was essential that our POS system help provide a polished experience to shoppers. It needed to be portable, sync with our inventory, and capable of handling a full day of use."