"Shop Pay is definitely our most popular payment method. It’s a faster user experience and it’s all contained within the checkout flow so customers aren’t being redirected anywhere else. It’s even better if customers have an account already as the two factor authentication gets you checked out in no time."

"We were changing the business model. Everything was outsourced previously, and now it's increasingly digital and in house. With our 100-year anniversary approaching, the tech needed to be ready."

"Despite the challenges, Underwaterpistol took care of everything, ensuring we didn’t lose any data while maintaining our current SEO."

"Breaking through geographical barriers is an inevitable growth bottleneck for startups. After research and internal discussions, we chose to upgrade to Shopify’s Plus solution to meet the needs of multi-country site expansion and operations. Globalization does not simply mean opening more sites and translating languages, but involves a deep, localised …

"Shopify helps us to provide a seamless shopping experience. With Shopify POS, we bring the checkout experience to the customer, so people can relax, continue to browse and explore the store."

"If you’re already using Shopify, and your partner is too, you don’t have to teach a new platform. There aren’t any fears about whether the integration is going to work."

"In the US, our sales reps drive to different bike shops in America, and one feature we could not live without is the Shopify app. It’s a back-end user app where sales reps can log in on their phone and easily place orders on behalf of customers whilst on the …

"Refactoring is conceptually simple, but it inevitably costs money. Normally, for renewals, the person in charge of ecommerce first needs to go through internal approvals, but if they suddenly present a huge budget, internal approval will not be obtained and the project itself will not be able to get started. …

"My role doesn't involve constant A/B testing of a website. I can't redesign the ergonomics of a website and identify the perfect building blocks to ensure the customer journey is optimal. Shopify is a logical choice; it's the best platform to enable us to focus on our main challenge: manufacturing …

“At the time, mail-order sites were all built from scratch (in-house development), from product pages to payment systems to shipping coordination. Even if we wanted to introduce new services or purchasing methods, we would have to incur huge costs each time. As it took a lot of time, we were …

“It’s better for the customer if we’re consultative and take as much time as they need to answer all their questions. We’re not about closing the sale so much as we are about getting clients the right help.”

“We look to the runway for inspiration, but we want to offer the best customer service and quality pieces at affordable prices."

“We were using Shopify for ecommerce, and another provider as our POS system. The disconnect between both systems was resulting in fragmented data, and the inability to launch buying experiences that reflect how shoppers want to shop."

“It’s essential that we provide each customer with a seamless and personal journey at every touchpoint, regardless of location.”

"For our flagship store, we wanted a reliable POS system that would provide our essential retail functionality out of the box and wouldn’t create a lot of unnecessary risk. We also needed to have a holistic view of our customers, whether they were buying online or in-store."