“We had to be sure our fulfillment partner could maintain the level of customer delight we require.”
"I would recommend using Markets and Multi-Entity with Shopify Payments together if the alternative is trying to launch a new Shopify store. It is a whole lot easier to localize your catalog and show or hide products using Markets than it is to stand up a completely new Shopify store. Both in terms of the hours it takes to set up initially and ongoing maintenance."
"Innovation is critical to us, and it is baked into the spirit of our business. With Shopify, it is easier to innovate quickly to create better customer experiences through powerful customizations. This has given us a lot of flexibility back. For instance, the ability to test concepts through apps and easily execute on A/B testing is really important."
“Our staff had to drop everything they were doing to prevent sales from being lost in those situations. It was a poor experience for our customers and disrupting for the team.”
"Our retail stores have historically been the number one driver of omnichannel customers who shop both online and in-person, so they are critical to our growth. To continue offering shoppers a cohesive experience, we needed a POS system that offered more synergy with our ecommerce channel."
“We’ve always tried to be an omnichannel brand."
"We realized that at the rate we were opening stores, it would be a lot cheaper for us to run Shopify POS—and on top of that, everything would be centralized."
"A lot of retailers are frustrated because they're trying to integrate their legacy POS systems into other platforms like their social media and they weren't built to work that way. On Shopify, most of these systems have an integration out-of-box."
"We switched to Shopify in 2019, and 2020 and 2021 were the best years for our business so far."
"We needed a site that could seamlessly handle new product launches and peak periods, while also unifying our customer base and inventory across our physical stores and online shop. Shopify was truly the ideal solution for us."
"Shopify has transformed our ecommerce operations. We now have a unified system that enhances our ability to manage customer relationships and inventory efficiently."
"Our culture of innovation has meant we’ve always been first movers. Switching to Shopify kept us ahead of the curve—the flexibility and ease of use helped us capitalize on the ecommerce boom. With less time spent on the tech, we can focus on demand creation, merchandising, product curation and fulfillment."
"In the aftermath of the pandemic there were shortages of supply offshore, and our suppliers in Australia had similar issues. Whoever had stock would win the sale at that time; our customers are really time sensitive, and they need to know when products will arrive."
"Shopify gave us the ability to quickly build, scale, and deploy commerce experiences. It was clear that Shopify was the partner that could help us be successful in the future."
"SEASE has always been passionate about blending tradition and innovation. The new website showcases our principles digitally and translates it to a global audience."