“Everyone wants to be innovating and doing cool things, especially in a cool industry, working on a cool product, That’s why you got into the craft that you're into, not to keep the lights on. They’d never been able to really fully communicate the brand in the way they wanted …

"After we rolled out separate sites for the US and Europe we saw an increase internationally of 50 percent in sales. Most recently, we launched our German translation and that added an immediate 30% increase in conversion rates and over 100% increase in organic sessions."

"Using Shopify for both online and in-person selling significantly reduced the complexity of our operations. The platform is easy to use and we’re much more efficient today, with better customer service and fewer order-related errors."

“One page checkout is a game changer for reducing friction—especially with shipping automatically calculated right in front of you."

"The whole experience was convoluted for our customers on the frontend and a pain to manage on the backend. We needed to switch to a platform that cut down admin work and helped us provide shoppers with a more cohesive, reliable experience online and in-store."

“Our staff had to drop everything they were doing to prevent sales from being lost in those situations. It was a poor experience for our customers and disrupting for the team.”

"Our retail stores have historically been the number one driver of omnichannel customers who shop both online and in-person, so they are critical to our growth. To continue offering shoppers a cohesive experience, we needed a POS system that offered more synergy with our ecommerce channel."

“We’ve always tried to be an omnichannel brand."

"We realized that at the rate we were opening stores, it would be a lot cheaper for us to run Shopify POS—and on top of that, everything would be centralized."

"A lot of retailers are frustrated because they're trying to integrate their legacy POS systems into other platforms like their social media and they weren't built to work that way. On Shopify, most of these systems have an integration out-of-box."

"We switched to Shopify in 2019, and 2020 and 2021 were the best years for our business so far."

"We needed a site that could seamlessly handle new product launches and peak periods, while also unifying our customer base and inventory across our physical stores and online shop. Shopify was truly the ideal solution for us."

"Shopify has transformed our ecommerce operations. We now have a unified system that enhances our ability to manage customer relationships and inventory efficiently."

"Our culture of innovation has meant we’ve always been first movers. Switching to Shopify kept us ahead of the curve—the flexibility and ease of use helped us capitalize on the ecommerce boom. With less time spent on the tech, we can focus on demand creation, merchandising, product curation and fulfillment."

"In the aftermath of the pandemic there were shortages of supply offshore, and our suppliers in Australia had similar issues. Whoever had stock would win the sale at that time; our customers are really time sensitive, and they need to know when products will arrive."