“Customer complaints about ‘Where is my order?’ were constant. It impacted our brand reputation and pulled focus away from growth and product innovation, were focused on micromanaging our 3PLs instead of growing our business.”

“We were overwhelmed, Our in-house logistics couldn’t handle the demand, and our previous fulfillment partner? Let’s just say we were constantly blindsided by hidden fees and missed deadlines.”

“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve …

"We’ve used multiple different fulfillment partners and they all sucked. There were always issues and it was always top of mind for me as a founder to check on the 3PL. ShipMonk is the first fulfillment partner I have trusted. Not having to focus on fulfillment and overseeing a 3PL …

“Using ShipMonk has enabled us to focus on the stuff that matters. We get very personalized service and great treatment in all areas of the business.”

“I love ShipMonk’s UI design and functionality. My favorite feature is the ability to quickly see inventory values at any point in time. I’ve referred several friends to ShipMonk - and, in fact, to this day they are still clients. The reason is because I only refer people to the …

“It was so f*ing easy. ShipMonk was the only part of the supply chain that I was able to go with Plan A. Everything else was much more difficult and we we’re always coming up with an alternative to our original plan.”

“ShipMonk has been absolutely incredible to work with! They are available 24/7 to answer questions and have bent over backwards to help make our customers happy. I couldn’t recommend them more highly.”

“ShipMonk has helped us grow in ways that would never be possible without their help. Their expertise in every step of the fulfillment process – from inventory management to packaging and shipping – has been, and continues to be, invaluable.”

“We’ve been using ShipMonk for about 2 months and outsourcing our shipping needs to them has been of great help. Their web interface is easy to use and their customer service is very quick to reply. We highly recommend them!”

“ShipMonk has been such an instrumental part in making my growing business a success. For someone who has never worked with a fulfillment center, ShipMonk really walked me through the entire process with transparency. They are responsive, timely and dedicated to making my company look good. They also understand the …

“Absolutely AMAZING service with the folks at Shipmonk. We run our business from Canada so we actually never saw the facility but believe me, we couldn’t have better partners. We actually just visited them for the first time last week and it felt like I was in my own warehouse. …

“Been using ShipMonk for months for our box’s fulfillment and they’ve been fantastic! Easy to set up with, happy to grow as we do, and consistently save us many hours of work every month.”

“ShipMonk has literally taken the entire burden of fulfillment off of our hands. Great service, lots of expertise and sharp pricing and it saves us hundreds if not thousands of hours a year.”

“Moving our business to ShipMonk was one of the best things we did in 2016. With ShipMonk, we were able to really accelerate our growth while still maintaining our high standards for fulfillment and customer satisfaction. ShipMonk’s team is reliable, fast-acting, and smart — we couldn’t ask for a better …