“Moving our business to ShipMonk was one of the best things we did in 2016. With ShipMonk, we were able to really accelerate our growth while still maintaining our high standards for fulfillment and customer satisfaction. ShipMonk’s team is reliable, fast-acting, and smart — we couldn’t ask for a better …

“I love ShipMonk’s UI design and functionality. My favorite feature is the ability to quickly see inventory values at any point in time. I’ve referred several friends to ShipMonk - and, in fact, to this day they are still clients. The reason is because I only refer people to the …

“I would absolutely recommend ShipMonk to others with absolute confidence.”

“I wanted to take the time to express how impressed I am with Shipmonk. Rarely do you see a CEO take the time to reach out. Additionally, the support staff has been answering all of my newbie questions with incredible patience and making me feel welcome. It’s refreshing to work …

“One of our favorite software features is the ability to easily remap inventory within the system. The SKU number tells us exactly what the product is, and we are able to easily remap SKUs in the system. The software is so simple to use! It does a great job doing …

“One hesitation we had when searching for a fulfillment company was relinquishing customer experience and quality control. Finding a 3PL that was FDA registered and could handle our quality systems set ShipMonk above the rest. We love that ShipMonk tracks inventory by lot number and SKU. Not only are we …

“The Onboarding Team made my first experience with ShipMonk the most pleasant one ever. I want to express my heartfelt gratitude to everyone in this company. The Onboarding Associates make everything so easy. They walk you through every step with a smile and a level of professionalism I have never …

“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”

“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve …

“ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances. The transparency eliminates any confusion and allows us to understand how we can better reduce our monthly costs.”

"We were relying on detailed CSV file uploads into an old-school database, It was time-consuming, error-prone, and couldn’t keep up with our growth."

“We were overwhelmed, Our in-house logistics couldn’t handle the demand, and our previous fulfillment partner? Let’s just say we were constantly blindsided by hidden fees and missed deadlines.”

“It was just complete waste, and they were seemingly doing it just to pad the bills.”

“We launch new styles almost weekly for pre-order, observe what performs well, then scale production quickly for successful items, This agility is possible because we are vertically integrated, owning our factory in Brazil, which allows us to move from development to production in weeks, unlike the typical 8-12 month cycle.”

“Customer complaints about ‘Where is my order?’ were constant. It impacted our brand reputation and pulled focus away from growth and product innovation, were focused on micromanaging our 3PLs instead of growing our business.”