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Serviceware

Read 23 Serviceware reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch customer videos to see why companies chose Serviceware as their Business Process Automation

Serviceware is one of a few German software companies to go public as an owner-managed family business. Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. They support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services.

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  • 23 Testimonials View
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Customer Rating Review Score based on 1403 reference ratings
4.8/5.0 (1403)

23Testimonials

  • “For their reports, the Telefónica divisions can choose between a number of options. Power BI Report Server provides them with paginated reports, dashboards and more, while Serviceware Performance AL offers …

    Frank Schwellnus Senior Developer Digital & Data Competence Center

  • "With Serviceware Financial, you can quickly create scenarios and prepare decision templates. This way, we offer customers the highest degree of transparency regarding the services they purchase and enable them …

    Hannes Mackowiak Senior IT Controller

  • "With SSC, I have a strategic partner at my side who not only offers advice, but also has the technical know-how and can take on professional project management on the …

    Jan Kornfeld Director IT Cloud Management Services
22 more testimonials currently locked

20 Case Studies

  • With almost 8 million contacts a year, the customer call centers at …

    Nicolai Hardt Head of Digitization and Development

  • Digital customer service via chat and bot at Alte Leipziger

    Philipp Hörst Marketing Manager

  • Using Serviceware for improved IT service query processing

    Stephen Ricker Manager IT Operations
19 more case studies currently locked

Additional Serviceware Information & Resources

Read Serviceware Reviews, Testimonials & Customer References from 23 real Serviceware customers.

Browse Serviceware Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Serviceware.

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