"NORCAL’s new process enables more effective activity management and tracking, automates data entry, streamlines flows, and develops descriptive, prescriptive, and ultimately predictive analytics. Realizing this vision required NORCAL to think and develop solutions very differently."

"Claims management is a critical core process. It can make or break an insurance company. However, many insurance companies’ claims practices have not kept pace with the needs of their companies to more effectively manage claims or improve the experience for their customers. Too often, the focus is on simply …