"With LiveOps Chat & Email, we have a sophisticated system that prioritizes and directs incoming email..."
"LiveOps Chat & Email has helped us eliminate lost orders and allowed us to cut costs. We have reduced..."
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"From my perspective, having Serenova™ to queue, manage and report on email and text communications ha..."
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"The Serenova platform enabled us to expand our contact center to leverage over 500 distributed agents..."
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"Reading about Unify’s experience gave me real confidence in them as a potential provider. We also lov..."
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"Our primary objective was to find a scalable, robust and secure platform. We wanted to ensure that wh..."
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"Moving to a remote, on-demand contact center model just made sense from a business perspective. We co..."
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"We saw this as the key cornerstone for providing a better customer experience. Our previous solution..."
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"Serenova provides us with the analytical tools and data to understand what is happening to sales in r..."
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"An implementation of this kind, taking into account all of the components would usually take around 6..."
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"The issues we were having meant we couldn’t run our contact centre how we wanted to. It just wasn’t d..."
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"With Serenova™, we’ve significantly improved the quality of our customer experiences – consistently a..."
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"The depth and breadth of the Serenova and its robust customer interactions features, allow us to prov..."
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"It takes just a few minutes to promote product offers to our agents and receive orders immediately ba..."
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"LiveOps Chat & Email speeds up response time by 500% and dramatically reduces agent time and email vo..."
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"The automated message handling of LiveOps Social means a quicker response when problems occur, meanin..."
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Testimonials & Customer References of individual Serenova customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Serenova is the right business software or service for your company.

We monitor all 17 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.