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Serenova

Read 17 Serenova reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Serenova as their Contact Center Software

Serenova envisions a world where customer experiences are so fluid and effortless that they're simply taken for granted. They’re building that world with software that connects data, people, and brands for brighter interactions, deeper insights, and more meaningful outcomes.

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  • 17 Testimonials View
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Customer Rating Review Score based on 2784 reference ratings
4.8/5.0 (2784)

17Testimonials

  • "The automated message handling of LiveOps Social means a quicker response when problems occur, meaning guards are kept safer."

    Martyn Miller Manager of Welfare, Dispatch, Noise Control Management and Manned Services Help Desks

  • "LiveOps Chat & Email speeds up response time by 500% and dramatically reduces agent time and email volumes with automated replies, consolidation, prioritization, routing, templates and real-time reporting."

    Parcelforce Worldwide

  • "The Serenova platform enabled us to expand our contact center to leverage over 500 distributed agents. This was a big win for us to accelerate our business growth. Since deploying, …

    Tory Rutledge Chief Operating Officer
16 more testimonials currently locked

14 Case Studies

  • Serenova™ Generates New Revenue And Thousands Of New Orders At Snap-On Tools

    Joanna McDermott Customer Service Supervisor

  • Nuffield Health - Customer Case Study

    Lucy Balmer Head of Contact Centres

  • Parcelforce Worldwide Uses Serenova™ To Improve Email Response Time By Up To …

13 more case studies currently locked

Additional Serenova Information & Resources

Read Serenova Reviews, Testimonials & Customer References from 17 real Serenova customers.

Browse Serenova Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Serenova.

FeaturedCustomers has 2,129,539+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.