Serenova

Read 17 Serenova reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Serenova as their

Serenova envisions a world where customer experiences are so fluid and effortless that they're simply taken for granted. They’re building that world with software that connects data, people, and brands for brighter interactions, deeper insights, and more meaningful outcomes.

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  • 14 Case Studies View
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Customer Rating Review Score based on 2552 reference ratings
4.8/5.0 (2552)

17Testimonials

  • "Moving to a remote, on-demand contact center model just made sense from a business perspective. We could gain tremendous business flexibility and innovative contact center functionality – while reducing facility …

    Matthew Wise Senior Director of External Customers

  • "With Serenova™, we’ve significantly improved the quality of our customer experiences – consistently and across all locations. Equally important, we have a solid contact center platform that will grow with …

    Salesforce.com SVP, Global Customer Support

  • "It takes just a few minutes to promote product offers to our agents and receive orders immediately back via SMS. In just a few months, SMS via LiveOps Social has …

    Joanna McDermott Customer Service Supervisor
16 more testimonials currently locked

14 Case Studies

  • Serenova™ Generates New Revenue And Thousands Of New Orders At Snap-On Tools

    Joanna McDermott Customer Service Supervisor

  • Serenova™ Helps Improve Security Response Times And Increase Guard Welfare

    Martyn Miller Manager of Welfare, Dispatch, Noise Control Management and Manned Services Help Desks

  • Salesforce.com - Customer Case Study

13 more case studies currently locked

Additional Serenova Information & Resources

Read Serenova Reviews, Testimonials & Customer References from 17 real Serenova customers.

Browse Serenova Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Serenova.

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