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Serenova

Read 17 Serenova reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Serenova as their Contact Center Software

Serenova envisions a world where customer experiences are so fluid and effortless that they're simply taken for granted. They’re building that world with software that connects data, people, and brands for brighter interactions, deeper insights, and more meaningful outcomes.

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  • 17 Testimonials View
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Customer Rating Review Score based on 2721 reference ratings
4.8/5.0 (2721)

17Testimonials

  • "With Serenova™, we’ve significantly improved the quality of our customer experiences – consistently and across all locations. Equally important, we have a solid contact center platform that will grow with …

    Salesforce.com SVP, Global Customer Support

  • "For LesConcierges, having a multichannel cloud contact center solution that is truly global is essential to providing seamless service to our VIP clients."

    Matt Clemenson Chief Technology Officer

  • "LiveOps Chat & Email speeds up response time by 500% and dramatically reduces agent time and email volumes with automated replies, consolidation, prioritization, routing, templates and real-time reporting."

    Parcelforce Worldwide
16 more testimonials currently locked

14 Case Studies

  • Parcelforce Worldwide Uses Serenova™ To Improve Email Response Time By Up To …

  • LesConcierges - Customer Case Study

    Matt Clemenson Chief Technology Officer

  • Optimizing Workforce Utilization And Reducing Costs Using The Serenova™ On-Demand

    Matthew Wise Senior Director of External Customers
13 more case studies currently locked

Additional Serenova Information & Resources

Read Serenova Reviews, Testimonials & Customer References from 17 real Serenova customers.

Browse Serenova Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Serenova.

FeaturedCustomers has 2,053,340+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.