78 Searchspring Testimonials

“My advice to anyone in ecommerce would be to think about the ease of the shopper experience and how to reduce friction. Technology like Searchspring can help shoppers find the products they want and get to checkout faster. This can all have a massive impact on reducing drop-off and lifting conversion rates.”

“We wanted a platform that would improve the experience - both for customers and our ecommerce and buying teams. I knew we could boost conversions from search results by offering our customers a more intuitive, streamlined search experience. Our merchandising was also heavily reliant on manual processes and was taking a lot of time and effort to curate pages. Searchspring has solved both challenges in one search, merchandising, and personalisation platform.”

“In addition to being one of the easiest integrations we’ve ever done, we’ve seen improvements across many of our core metrics with Searchspring. Average time on page has improved on pages where Searchspring is driving content. Our conversion rate, average order value and the usage of our filters all increased.”

"After utilizing four different search solutions over the last few years, SearchSpring not only was able to boost performance and revenue but it was by far one of the easiest integrations I have taken part in during my career. It was a seamless integration with our website and analytics, allowing for a quick launch and more in-depth reporting on search."

"We chat with a lot of fellow business owners, and we’re constantly recommending the services. You don’t find businesses that care this much about their customers."

"As our business continued to grow, the local cache became more and more problematic from both a performance perspective and a data accuracy perspective as the local cache would get out of synch with both search results and the product catalog. After exhausting all possibilities. We made the decision to migrate to SearchSpring."

“The visual nature of our business means we put a lot of effort into aesthetics. The SearchSpring editor makes it so easy to put products where we want them. We can literally just drag and drop them wherever we want, and that’s not something we’ve been able to do before.”

“Our online shoppers should receive a catered experience, just like our in-store clients. Getting to that point was definitely a challenge that we had trouble overcoming for some time.”

“We log in and arrange products on a daily basis, so it’s very fortunate that the tool makes it so easy to move products around. It only takes a few minutes.”

“It’s so nice to be able to create a page and populate it with the correct products within a few minutes. Then we can use a boost rule to sort the products based on our goals. Usually, we’ll use it to ensure that out-of-stock products are on the last page. It makes it much easier to get our site aligned with marketing."

“The way to win in ecommerce is with an extremely personalized journey, and Searchspring gives you the ability to do that.”

“Getting new and relevant products in front of our customers, and giving them algorithmic results and recommendations is a giant step up from where we were before Searchspring.”

“Making the switch to Searchspring was a great move for our business. The proof is in the numbers. We saw immediate results, and we’ve been able to continue fine-tuning and improving our shopping experience ever since.”

“Searchspring is just easy to use, it’s much more visual than a lot of other tools out there. For me, not being a developer, that’s extremely important. I’m no longer tied to our development team if I want to update our site.”

“Our web team is charged with bringing that same standard to our website. Searchspring helps us deliver that experience online by allowing us to create specially merchandised pages and improve the onsite search experience.”