78 Searchspring Testimonials

“Beyond providing search and filtering capabilities, Searchspring has been a great partner as Dia’s ecommerce experience has evolved. They are always available to collaborate on solutions – they feel just like an extension of the Dia team.”

“Once we started using Searchspring’s merchandising, managing our site became so much easier. It was so refreshing to trust that everything would just fall into the right place on a page with a few clicks. We love that we can customize rules by individual categories and schedule campaigns for specific time periods.”

“It’s so nice to be able to create a page and populate it with the correct products within a few minutes. Then we can use a boost rule to sort the products based on our goals. Usually, we’ll use it to ensure that out-of-stock products are on the last page. It makes it much easier to get our site aligned with marketing."

"It’s not uncommon for some brands’ products to be offered by third-party sellers at heavily discounted prices through channels like Amazon and Wal-Mart. Many of these sellers are unauthorized, and as such the manufacturer does not know where they are getting their products and are usually unable to enforce their specific pricing policy. So many of the authorized sellers are finding it harder and harder to be competitive. Shoppers today will do their research and find the lowest price possible, and Amazon is one of the first places they look."

“It’s important to us that our technological partners are able to keep up with the demands of our business. In this case, that meant speed and flexibility, both of which SearchSpring was able to deliver to all our shoppers. SearchSpring has also been much more transparent about the development of their solution, showing us that they will continue to innovate and make their product even better.”

“We had tried two other search and merchandising providers and were still plagued with low conversion and high bounce rates. SearchSpring was the first provider that had a very intuitive interface and strong relevancy out of the box. They were able to turn our metrics around in 90 days and has been a pleasure to work with.”

“We’re amazed to see how much revenue can be driven by search. Even though about 90% of our shoppers prefer to browse our categories, almost half our revenue now comes from search. We’re extremely happy with these results, and with how easy it has been to work with SearchSpring."

“We are very pleased with this mobile site enhancement. The process was made easy for us and the results have been a better experience for our mobile shoppers and higher mobile commerce numbers for us. A win-win."

“Last year, we set internal goals to expand the reach of The Chivery. As a media and commerce company, the shopping experience is very important to us and to our fans. We wanted to make sure that our sites and mobile apps delivered the same great shopping experience. Since we’ve had such great success with SearchSpring, we trusted them to expand and bring their relevancy to our new mobile app.”

"Our platform was limiting our ability to scale our product assortment, conversion rate and team effectiveness. We had tried work arounds and in-house short-term solutions, but quickly realized that we needed a partner who could help us scale both in the short and long-term."

"Our time to value with SearchSpring far exceeded our expectations. We saw conversion improvements within 60 days of implementing, their focus on improving our platform’s feed generation speed and also optimizations on merchandising netted us savings of 10-15 hours per week. We see SearchSpring as a true partner who can scale with us as we grow the business over the next 5-10 years."

"Searchspring was one of those no-brainer solutions for us. With 100% reliability and a very hands-on customer service team, we recommend them to fashion brands of all sizes."

"The immediate visibility and access to our most heavily sought after products made our customers very happy."

"We saw our conversions rise almost 16%. The Product Finder addition was really helping us get the right products in front of our customers, quickly."

"Without SearchSpring and ROI as our preferred partners, we found ourselves getting bogged down in analyzing minute details instead of reacting to them. We realized that in order to obtain the measurable and trackable results we wanted, it was imperative that we bring on seasoned paid search and CRO partners."