Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.
MemberMouse is an enterprise-level membership platform that allows you to quickly and easily manage a membership site or subscription business. MemberMouse is designed to deliver digital content, automate customer self-service and provide you with advanced marketing tools to maximize the profitability of your recurring revenue business.
NetCracker offer Consulting, Professional, and Managed Services and the leading end-to-end software portfolio for telecommunications and cable customers. They are a forward-looking software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, their comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem.