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Salesforce Commerce Cloud

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Read 133 Salesforce Commerce Cloud reviews and testimonials from customers, explore 90 case studies and customer success stories, and watch 25 customer videos to see why companies chose Salesforce Commerce Cloud as their eCommerce Platforms

Salesforce Commerce Cloud (formerly Demandware) empowers brands to engage with customers in entirely new ways, including online, on-the-go and with empowered associates in brick-and-mortar stores. Today, Salesforce Commerce Cloud’s industry-leading cloud platform is the digital backbone for hundreds of retail brands, and thousands of commerce web sites around the world, powering commerce across web, mobile, social and store channels. As the retail world has evolved, so has the Commerce Cloud. Their capabilities include digital commerce, predictive intelligence, point of sale and order management.

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  • 133 Testimonials View
  • 90 Case Studies View
  • 25 Customer Videos View
Customer Rating Review Score based on 4083 reference ratings
4.7/5.0 (4083)
  • Summer 2026 Market Leader eCommerce Platforms
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133Testimonials

  • “The shopper is carrying the omnichannel device. Whether using their phone to look up inventory in a store or even browsing our site while in store, mobile is bridging the …

    Lauren Teslia Director of Omnichannel Commerce

  • “What we’re trying to do is stay very close to our customers, to make sure their problems are being addressed and that communication is as fluid as possible.”

    Christophe Lopez Vice President Global Customer Care Operations

  • “We have one site on the [Commerce Cloud] for both audiences, which lets us understand and segment our customers based on a single site experience.”

    Jason Michael Group Product Manager
132 more testimonials currently locked

90 Case Studies

  • SOLARWATT shines a light on sustainable energy with easy online business buying

  • Godiva refreshes microsite experiences to engage corporate clients

    Erica D’Aloia Ecommerce Manager

  • Unilever grows sustainable brands with Salesforce

    Jane Moran Global CIO
89 more case studies currently locked

25 Customer Videos

  • Sons - Customer Success Story (Patrick Spence - Chief Executive Officer)
    Play Video
    Patrick Spence Chief Executive Officer
  • Bentley Motors - Customer Success Story (Adrian Hallmark - Chairman and Chief Executive Officer)
    Play Video
    Adrian Hallmark Chairman and Chief Executive Officer
  • Boggi Milano - Customer Success Story (Riccardo Milani - Head Of Omni-Channel)
    Play Video
    Riccardo Milani Omni-Channel Manager
24 more videos currently locked

Additional Salesforce Commerce Cloud Information & Resources

Read Salesforce Commerce Cloud Reviews, Testimonials & Customer References from 133 real Salesforce Commerce Cloud customers.

Browse Salesforce Commerce Cloud Case Studies, Customer Success Stories, & Customer References from 90 businesses that use Salesforce Commerce Cloud.

Watch Salesforce Commerce Cloud Customer Videos to learn why 25 businesses chose Salesforce Commerce Cloud.

FeaturedCustomers has 2,001,300+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.