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SAP Commerce Cloud

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Read 136 SAP Commerce Cloud reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 45 customer videos to see why companies chose SAP Commerce Cloud as their eCommerce Platforms

SAP Commerce Cloud drives digital transformation enabling you to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. Next-generation CRM is not about automation and efficiency, it is about intelligent engagement and effectiveness. It’s about creating a series of moments which feel genuine and engender trust. Ultimately, it puts people at the center.

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  • 136 Testimonials View
  • 125 Case Studies View
  • 45 Customer Videos View
Customer Rating Review Score based on 2690 reference ratings
4.8/5.0 (2690)
  • Summer 2025 Market Leader eCommerce Platforms
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136Testimonials

  • “With SAP Customer Experience, we were able to deliver a rapid return on our investment while establishing a powerful technical foundation for ongoing value creation.”

    Tim Baker Vice President of IT

  • “Our heart beats for our customers. And with our new HORSCH Portal, we can offer even better customer service – even if our order volume continues to grow so rapidly …

    Günter Weinmann Director Service & Parts

  • “With FeedBck, any employee or manager can give or ask for feedback at any time. We finally found a solution perfectly integrated with SAP SuccessFactors, and it supports our internal …

    Eric Murakami Global Director of HR Operations and Technology
135 more testimonials currently locked

125 Case Studies

  • Casey’s - Customer Case Study

    Art Sebastian VP of Digital Experience

  • Redefining the e-commerce experience with headless commerce by leveraging SAP Commerce Cloud …

    Wayne Ashton Project Manager-Commercial Excellence

  • Rheem Enhancing customer experiences with an integrated, cloud-based platform

    Bruce Kemmis National Manager, Commercial and Service
124 more case studies currently locked

45 Customer Videos

  • Innovasport Creating a strategic game plan focused on the customer fitness journey
    Play Video
    Gustavo Gutiérrez Chief Technology Officer
  • IEP Technologies - Customer Success Story(Burke Desautels - Vice President of Aftermarket)
    Play Video
    Burke Desautels Vice President of Aftermarket
  • How Cintas customers are getting more value from their services while driving down costs
    Play Video
    Mattew Hough Vice President and Chief Information Officer
44 more videos currently locked

Additional SAP Commerce Cloud Information & Resources

Read SAP Commerce Cloud Reviews, Testimonials & Customer References from 136 real SAP Commerce Cloud customers.

Browse SAP Commerce Cloud Case Studies, Customer Success Stories, & Customer References from 125 businesses that use SAP Commerce Cloud.

Watch SAP Commerce Cloud Customer Videos to learn why 45 businesses chose SAP Commerce Cloud.

FeaturedCustomers has 1,946,161+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.