SatisMeter Testimonials

  • "We’ve had a surprising number of responses saying “I wish your app did X”, when in fact X is something we already do. In those situations it’s a matter of training. We also have some people telling us that they’re churning because of things the app genuinely can’t do. If we get enough of those we consider adding new features."

  • "We spent the first half of 2018 working to improve the technical aspects of our plugins and largely ignored the user experience. It was high time to see our solution through the eyes of our users. We’ve increased our Net Promoter Score from 27 to nearly 50 in just 6 months."

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