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"We’re using Satismeter to track NPS which is a core metric at Aircall. We follow it closely through the Satismeter-Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions."
"We’ve had a surprising number of responses saying “I wish your app did X”, when in fact X is something we already do. In those situations it’s a matter of training. We also have some people telling us that they’re churning because of things the app genuinely can’t do. If …
Delighted is a customer experience management solution that helps businesses connect with their customers - to learn, improve, and delight. Delighted is the fastest and easiest way to gather customer …
Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is …
AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but …
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