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"Think the exact opposite of your current cable providers’ customer service."
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"I cannot imagine going back to pre-Salesloft honestly, because it has improved our processes so much."
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"Having Drift has definitely saved a lot of time not just with resolving issues faster, but even creating a ticket per se to get in contact with a support person."
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"Salesloft has directly impacted our conversion rates because we’re able to get to our leads quickly and we’re also able to provide tailored engagement to leads that come through our funnel."
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“With the Salesloft experience, I’m able to streamline everything a lot easier. And that frees up time for me to meet with people more, dig in a bit more, and have better meetings with them and understand where we need to go next.”
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"With decision trees, you can steer the conversation exactly how you want. It’s awesome for a business, but it’s not as good for a site visitor. What if they have a question or want to find something that isn’t in the decision tree playbook? It’s nearly impossible to understand and …
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"Over time other teams have begun to think about how to use Drift strategically. Now it's part of their playbook."
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"[Our Professional Services Consultant] has been instrumental in helping us build on the goals that we have and trying to match [them]. He's helped us with playbook creation and optimization across the board."
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"If there is information on our website that is helpful, the bot will throw that in there. There have definitely been some great scenarios where a customer was well informed who otherwise wouldn’t have been."
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"Salesloft is different because it’s a true revenue workspace. A lot of the sales engagement tools that I looked into for our company were specific to cadencing, and they don’t offer a holistic look at the go-to-market strategy."
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"Just by having reps use Salesloft, it automatically captures [data] without them having to think twice about what activity they’re logging."
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"The Drift and 6sense integration is foolproof."
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"Something that I like to look at are the team averages and then compare them to an individual on my team. So if I get all of my team averages and I put them next to an individual, I can see exactly where they can improve towards the team."
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"Salesloft does a way better job of helping you stay organized. No matter how many tasks I have open, with Salesloft, I’m able to get through them."
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"Before Drift, it was like being hungry, going into a restaurant and being told you have to fill out a form and the restaurant will call you at their earliest convenience. Drift has allowed us to become more customer-centric, even in the B2B space we have to solve customer problems …