“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"Our service model is built on creating relationships with our customers—that’s always our top priority."
"Salesforce is helping us pioneer a new model of social entrepreneurism."
"Salesforce will give us a view of every facet of our customer interactions. It’s key to continuing to grow and nurture all of our relationships and deliver on our movement and mission."
"In our business, it’s not enough to be innovative — we also have to find better ways to help customers, We’re continuing to work with Salesforce to find new ways to improve our offerings."
"We started using Salesforce to manage workflows to help our advisers offer the right services to the right customers at the right time, We want to provide the best possible customer experience, and build high levels of satisfaction and loyalty."
"Salesforce is awesome. With the Salesforce1 Mobile App, I can see approvals, workflow, funding, even who is applying for loans on a minute by minute basis."
"The Salesforce1 Mobile App helps our reps manage every aspect of their business, so they can spend less time at their desks and more time with customers. They love it."
"It takes more than putting a high quality product on the shelf to win customers these days, We’re using technologies that have revolutionized other industries — like Salesforce — to connect with consumers and painting professionals in exciting new ways."
"Salesforce helped to free up our sales team so they could spend more time selling."
"In the past our reps would pull information from multiple systems and give customers mall maps with handwritten notes of proposed kiosk locations, Now they can show computer-generated maps with real photographs, and automatically generate contracts. It’s reduced our sales cycle from months to days."
"When musicians need help on social channels, we listen—and respond."
"Trying to pass customer issues from social media to customer service involved a painful hodge podge of systems and processes."
"Leveraging Salesforce1 has improved sales channel visibility of pipeline by product line and geography."