“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"Our service model is built on creating relationships with our customers—that’s always our top priority."
"We now have full visibility of each and every customer, and with Service Cloud, we can support them on any channel. That’s really important to give our diverse customer-base support that’s inclusive as well as fast and convenient."
"Our teams use automation to simplify how we handle new business, renewals, and so much more. With Salesforce, we’ve achieved millions in cost savings and saved thousands of employee hours while delivering better client experiences."
"Providing our customers the best experiences is our top priority. When things don’t go as expected, we want to address their challenges quickly. Salesforce’s flexible technologies and unified customer data platform enable us to build the resilience our business needs and deliver the personalization our customers expect."
"Our journey with Salesforce's AI has been transformative. It's not just about speed; it's about delivering quality and precision in every aspect of our digital presence."
"We are committed to addressing each person’s unique needs on their breast health journey, and Health Cloud enables us to provide high-quality, patient-centered care. The 55,000-plus people we serve through the Patient Care Center each year count on us to provide the individualized and compassionate support that Salesforce helps us deliver."
"Salesforce products allow us to continue the patient relationship journey from beginning to end, introducing other services, making them aware of how we can help them across their healthcare needs."
“By getting closer to our customers and optimising our operations, we can make rail travel a better experience for everyone.”
"By making the agent experience as easy and intuitive as possible, we can spend more time helping customers."
"By pushing the envelope further and faster, we’re setting a new standard for the rail industry."
"We want to engage with customers on channels that are easy and efficient for everyone."
"We can increase the ROI from marketing by identifying the channels and communications that are the most effective."
“We want to ensure we are delivering for our clients, our people, and our local communities into the future.”