1060 Salesforce Testimonials

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

"We built social collaboration into our business process and improved productivity and visibility."

"As AI continues to mature and grow and technology continues to change, Salesforce is helping us make the most of our investment. We are excited for the next evolution of AI to bring more time savings, data quality, and connections to all the systems that make our business run."

"Relationships are key and the number one success for our business. A 360 degree view of [customers] allows us to engage and curate a much better interaction, a much more authentic interaction with them whenever we're dealing with them."

"Our agents now have a consolidated view of the information they need to respond to guests efficiently, accurately, and with better personalization. This helps us serve our three customers: our team members, our guests, and our franchisees."

"We wanted to give the power of analytics to everyone, but we realized we had too many tools in the company. More than ten tools in more than 50 countries. It was not cost-efficient and we had to make sure that people trust the data. We chose Tableau to solve all of that problem."

"Salesforce is the only company who can provide trustworthy AI and all the tool sets we need to have a customer-driven company."

"If you stand still in our sport, you’re actually going backward. With Einstein 1, we can augment our teams and turbocharge our performance."

"Every interaction we have with our customers is an opportunity to build trust and loyalty with them. We need to access all our information in one single entry point and the Einstein 1 Platform is the solution we have deployed, leveraging AI towards all assistants to make it happen."

"We are putting the client at the center of everything we do. That will drive customer success for clients in Africa and business success for us."

"AI empowers our sales team by automating the most manual parts of sales. It automatically tailors our messaging to address the prospect’s needs, speeding up the sales process to help reach out to more clients."

“It is the center of the universe in that everything else hangs off the data about our customers.”

"For us, Salesforce bridging that connection of where we’d like to be and where the world’s heading is really what creates the opportunity for us to grow."

"Generative AI gives our caring teams more time to focus on getting the best outcomes for customers, and trusted partners like Salesforce make experimenting with AI safe and exciting. We have increased productivity by up to 90% and it’s only going to get better from here."