1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

“One of the biggest time suckers in the driver training industry is scheduling in-vehicle lessons. It’s always been a very manual process, matching the student’s availability with the instructor’s schedule. My vision is that through Agentforce, students will be able to interact with an agent, provide their availability, and have the agent handle all the scheduling for us, freeing up time for our team and simplifying the process for the students.”

“Instead of traditional forms or even chatbots, our students will soon have the convenience and personalized support of interacting with an autonomous recruitment agent directly on our website."

"Agentforce is the only tool we found, after much analysis, that has the capability to provide a seamless integration with all our processes, and ensure that the data is secured and the sources are reliable and traceable."

“Agentforce is the only tool which can take us to that kind of scalability where we are able to touch the highest number of lives."

“We want to scale fast, especially in underserved, rural, and low-income communities. We want to help the millions of people who need these services.”

"Agentforce lets us identify the most important interventions and bring them forward to patients, both directly and through a provider, ensuring patients receive the right care at the right time to improve outcomes and enhance the patient experience.”

“You don’t need a technical background to create an agent-first service experience. Service teams can now build, test and enhance it themselves — in real-time.”

"Agentforce uses our unified data to automate routine tasks, freeing up our customer service specialists to handle more complex and last-minute travel needs to better serve our members."

"We’ve transformed the way we handle intake by investing in Salesforce. Its API capabilities have allowed us to seamlessly integrate with other partners, making our entire system more efficient and effective."

"Our team spends a lot of time in our case management and intake platform. It makes sense to bring in AI to create a level of efficiency and creativity for our people."

"The Salesforce Platform is the piece of the puzzle that helped us bring together people, processes, and technology to support our students faster. We can respond and close student support cases 65 days faster."

"ezCater and Salesforce are a perfect match. Salesforce is more than just a sales tool; it’s a whole ecosystem of technology solutions that support our sales team. We’re looking forward to integrating it into our product to further improve the customer experience."