“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
“Having all our data in one platform means we can build seamless driver and dealership journeys and provide insights to sales, service, finance, marketing, and logistics teams, as well as dealerships. It’s a game changer.”
“People buy from people. Our colleagues are our magic ingredient and Salesforce helps them give customers an unforgettable shopping experience.”
“We worked so closely with Salesforce Professional Services, people didn’t know where Currys ended and Salesforce began. They helped us make the right decisions to build a faster, better, more scalable website in less than a year – unheard of for a project of this size.”
“I love my job. I love helping customers save money while giving them an unrivalled shopping experience. Returning customers come to me because they know I’ll go above and beyond to find the right product for them. We used to sell boxes to strangers, but with Salesforce, we’re building relationships for life."
“We set out to win customers for life with an easy shopping experience and trusted advice from our capable and committed colleagues. With Salesforce, we can deliver on that promise and more.”
“We didn’t want to transform everything, but rather think about the role legacy systems played in our new environment. Customers won’t thank us for having a great financial reconciliation platform, but they’d notice if it stopped working! MuleSoft was a game changer. It accelerated our transformation by stitching together backend systems seamlessly.”
“Net Zero Cloud helps us show people that managing carbon emissions is more achievable than they think.”
“With accurate information about scope 1, 2, and 3 emissions captured in Salesforce, we can look at where we can cut emissions and choose like-minded suppliers who are on this journey with us.”
“It’s good because Starter has a lot of educational tools and tutorials that help people get started and for those who aren’t familiar with CRM."
“Coming from a sales background, CRM is needed. It’s almost necessary to do sales these days because sales are very complex. There are a lot of players.”
“Businesses that trade internationally grow faster and create more jobs than those focused solely on domestic markets, We want to make it easier for businesses big and small to unlock global growth opportunities.”
"The unlock with Agentforce versus historical chatbots will be authenticity. It feels more personal, like a dialogue rather than a black-and-white ‘I ask this question, I get that answer.’"