“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."
"We built social collaboration into our business process and improved productivity and visibility."
“Partnering with Salesforce allowed us to work on serving the customer and the business problems we’re trying to solve rather than being completely focused on the technology.”
“Shopping on our site is so much more enjoyable now. We’re creating an online experience that is fun to spend time with and makes it easy to find what you need."
“With Salesforce, we can build a greener world for generations to come.”
“Our business is very complex, Salesforce offers great visibility and flexibility, which means we can make changes and add new features quickly and easily.”
“The company was organized around sales teams, service teams, call center teams, financing teams, and none of those suites of systems worked together, which serves government and commercial customers. “There was no single source of data.”
“We didn’t jump right into developing a system. We took the time to do things that would impact the culture. The experience got us out of our norm, got us positioned for and open to change, so that we would be more open to new technologies, new ideas, and new ways of doing things, Because a lot of times it’s not just about the technology – it’s how you get there and how you deliver.”
“Data and analytics are important for all industries, but I think it's super important and a privilege to be able to utilize them for the nonprofit world. What better industry might you need to be more thoughtful with how you use your time, resources, and staff than the nonprofit world."
“The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to make sure we are making a good decision.”
“With Salesforce, we can take personalization to new heights. It helps us create stronger connections and richer experiences."
“We're using Salesforce to give our advertisers real-time information about the audiences they're reaching.”
“Storytelling and bringing people together have always been the core of the YETI brand. We wanted to make sure that as soon as our customers landed on our site, they felt immersed in our story, felt like a part of our community, and recognized how our products would enhance and extend their time outdoors.”
“We have visibility into our deals now and our pipeline is tight. That has been a huge change of pace for our sales team. This small investment in Starter has really opened up what’s possible for us with CRM.”