“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"With the Salesforce1 Mobile App, we get information into the system faster because inspectors can use it wherever they want, whenever they want."
"At O2, we believe in redefining business. Salesforce gives us tools to help us join up our employees, customers and partners."
"We can offer a differentiated retail experience because Salesforce helps our gurus solve problems quickly and deliver absolutely brilliant customer service."
"With the Salesforce1 Mobile App, I have visibility into all of our service delivery at my fingertips."
"Salesforce has proven highly valuable to the UNITY Visa initiative. We’ve been continuing to refine our UNITY Visa program to maximize our opportunities for growth and using Salesforce to round out business processes around the program."
"Salesforce has flattened our organization and made us more efficient."
"Salesforce gives our sales team one place to see sales progress, from lead generation through closing the deal."
"Our ultimate goal is to increase retail performance by connecting our destinations with shoppers. The Salesforce1 Customer Platform is helping us do it."
"With Salesforce we have a more complete view of customer interactions that will impact all areas of our business, not just the contact center, It’s a smarter way to do business."
"Social media helps us take on larger competitors at a fraction of the cost."
"Mobile is the key platform now. Our reps, distributors. and service techs have at their fingertips in the field what used to only be available in the office, With Salesforce everyone at PGP and our partners has the insight into our business we need to continue to grow."
"Creating a social profile of our customers is the basis of everything, Knowing our customers helps us offer interesting services that will benefit them."