1060 Salesforce Testimonials

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

"We built social collaboration into our business process and improved productivity and visibility."

“We found ourselves with a much larger sales team. Sales Cloud helps us to manage that team as we scale while giving us a deeper understanding of customer interactions and automating key processes.”

“With Salesforce, we can enable creatives and technologists to wow the crowd at every show and make it easier for our customers to do business with us.”

“With Salesforce, we’ve brought pensions kicking and screaming into the digital age. Customers love having their pension in their pocket.”

“We needed a flexible and scalable platform that would support the automation and modelling of our business processes,. With Salesforce, we can tap into a great ecosystem of resources and enable continuous innovation.”

“We’ve grown from having a £1m income and six staff to 120-plus staff and a projected income of £11m in 2019 – there’s no way we could’ve done that without using Salesforce.”

“Everything is captured in one place on Salesforce. It’s the charity’s heartbeat and has fundamentally changed how we operate, impacting every department and affecting the end-to-end experience.”

“With Salesforce, we can show our clients that we care about them and change the way the world experiences sports.”

“We have a group of Salesforce Admins who are constantly looking for process improvement opportunities,” explained Claire. “Service Cloud is so easy to adapt that one year we made 300 customisations!”

“With Salesforce, we can see the entire lifecycle of our customer from first marketing contact, through the sales process and on to our everyday customer service interactions. Solving delivery problems for our customers is at the heart of our business more than ever.”

“With Sales Cloud, we can track leads, prospects, and opportunities centrally and unlock new insights.”

“We’ve got a wish list of new functionality and apps that we want to roll out. With Salesforce, we can achieve ambitions that we didn’t even know we had! The teams we haven’t onboarded yet can’t wait to get their hands on the platform.”

“With Service Cloud, we can respond 35% faster to customer queries and have more informed conversations. We can use the data captured to spot any recurring issues and establish if we need to make process improvements. We are also able to handle an extra 28% of case work with the same headcount.”