1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

"Our service model is built on creating relationships with our customers—that’s always our top priority."

“With Service Cloud, the team has a single view of the customer - from online orders and in-store digital receipts to the marketing emails they’ve received and read. We can now categorise cases by store and subject, which helps us prioritise any recurring customer issues.”

“With Salesforce, we can extend the reach of Fenwick across the UK and provide customers with a choice of how they engage with our brand.”

“Trailhead is a great way to learn about Salesforce: it enables you to tap into that last 20% of functionality and extract maximum value.”

“As soon as we started using CPQ we saved 40 hours a week across the company. We’re making massive efficiency savings as well as ensuring quotes are consistent and profitable.”

“Through our adviser community, we help people manage their life savings so that they and their families can enjoy a better future. With Salesforce, we can make this a reality for more people by engaging with more financial advisers and enhancing the adviser and customer experience as we scale.”

“Salesforce has been key to our journey from a ride-centric to an experience-driven business.”

“Customer acquisition, engagement, onboarding, and retention are all powered by Salesforce."

“We had a revolutionary idea and value proposition. We needed to be supported by revolutionary tools. There is one tool we need, it is the Customer 360 Platform. It’s the only way for us to be able to have a really client-centric approach and a global approach.”

“If there is a company in the tech world that for 20 years has really put the customer first, it’s Salesforce. Therefore, it didn't take us long to pick Salesforce as our strategic partner at this defining moment where we pivot from the old world to the new.”

“Salesforce’s values resonate with ours. It is bold and caring, for example — elements that are also key for our people, to make sure they’re aligned with our mission and purpose.”

"Salesforce is the backbone providing a single source of truth. It helps us beat the competition - and our 98% renewal rate proves it.”

“Every touch from every user, from a customer’s employee taking a survey, to a CEO looking at a dashboard, or a Peakon Customer Success Manager assisting with account setup relies on Heroku. Heroku simplifies running the platform and copes seamlessly with peaks in demand, leaving us with more time and money to focus on optimising our product.”