1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

"Our service model is built on creating relationships with our customers—that’s always our top priority."

“We’re giving our sales teams the best tools on the market. So they can improve their efficiencies, sell more policies, and provide even better service to customers.”

“This means that Alutiiq is the source of funding for things like scholarships, traditional subsistence land services, wellness services, and more for the families we represent. We keep a culture thriving and traditions intact, and we take great pride in that. Especially because we are in a rather untraditional scenario compared to other privately owned companies.”

“Thanks to Commerce Cloud, both brands have grown their online presence.”

“Our predictive dashboard helps us evaluate our work, and better understand what we’re doing well and where we need improvement.”

"Today we know better, we plan better, and we execute customer interaction better. Enabled by Salesforce, ABB is better able to drive profitable organic growth and boost productivity. Salesforce provides us with the best platform to realize increased responsiveness and effectiveness."

“We want to offer our products and solutions through the channels that customers want. Increasingly customers are looking at digital channels, both for doing research and procurement, but also to get solutions to their smaller concerns — and in some cases, even large problems. As ABB, we understand our role: to create content and to create processes that ensure customers can engage directly with us and get the answers they seek and the solutions they want.”

"To collaborate around account planning activities or customer care activities in one single platform is tremendous.”

“We were managing deals in a spreadsheet. It had become very manual and very tedious.” Humu wanted a best-in-class CRM tailored for small teams that could also scale as the company grows. Salesforce Essentials fit the bill."

“If you’re shopping online, you can’t try products on. We need to get as close to that as possible with user-generated content.”

“[Commerce Cloud] automation allows our account managers to manage and generate more corporate accounts [and] tailor the content on our microsites based on the market, season and customer needs.”

"Salesforce allows us to connect to our constituents’ passions no matter where they are."

“Salesforce is the foundation from sales, to community, to service, to marketing.”