1060 Salesforce Testimonials

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

"We built social collaboration into our business process and improved productivity and visibility."

“When we work with Commerce Cloud, it means one change gets cascaded across all brands quickly and efficiently — instead of having to rebuild that technology over and over again for each of our brands.”

"Our focus now is to stay at the forefront of our industry and grow our customer and partner communities. Salesforce connects the dots between the different parts of our business and provides a backbone for growth."

“[Commerce Cloud] enabled the team to deliver above-average growth, record revenues, and engaging consumer experiences across our complex portfolio of global brands.”

“The CyberSource certified cartridge gave us the ability to start [our Apple Pay implementation] with a very solid foundation. The LINK ecosystem makes sure we are in the best possible position to adopt new technologies as fast as possible, because someone else laid the groundwork for us.”

“We want to transform our business to fit around our customers’ needs instead of our assets by delivering a more personalized experience."

“Customer interactions are a gold mine of information. The more we digitize the customer journey, the more data we can capture and analyze.”

"Salesforce enables our teams to interact more seamlessly and access a common view of our customers. It has transformed the way we engage and encouraged greater synchronicity across the business."

“It’s become the one and only platform that a salesperson needs to get their job done. It’s helped to reduce the sales cycle and enabled a more intelligent approach to sales.”

“With Marketing Cloud, we can segment and target customers better, which means we can create more personalized journeys. We can also test and publish content more easily.”

"Everything we do is linked to a love of learning and increasingly connected with Salesforce. It gives us visibility into our customers and partners, and helps us stay closer to our sales reps in the field."

"We want to be an organisation that’s smart, agile and mobile. Working with Salesforce has helped us achieve exactly that and connect with the community more deeply."

"As a competitively priced subscription business we’re always looking for ways to bring down the cost of service. Salesforce helps us by providing a central point of intelligence we can use to support customers globally. It makes service more predictive and aware, helping us provide an exceptional experience."