“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"Our service model is built on creating relationships with our customers—that’s always our top priority."
“Suddenly, parents have a powerful tool they can use on their phone, on their iPad, on their computer, which can guide them toward assessing their little child.”
“It started very simply; essentially just a series of questions. But its power lies in collecting data and generating records and reports of the children who are observed."
“Our customers rely on us for the data they need to increase revenue and brand engagement. We use Salesforce for the very same reason.”
“Automation has improved our efficiency and accuracy, and information we need is easier to get.”
“When you are deeply connected with partners and customers you hold the competitive advantage."
"Salesforce has helped put us on target to raise $1 million in microfinance by 2021 and empower more people to map themselves out of poverty."
“Honestly, it’s a no brainer. There is no external integration. It was easy to set up, and we were able to get in there and make edits ourselves. I’d tell other retailers: If you’re not using this, you’re missing out on quite an opportunity.”
“With other tools you have to go through training, but Salesforce Inbox was simple to get up and running.”
“Salesforce lets us best represent our brand, and gives clients a sense of comfort and trust that we understand their business well.”
"With [Commerce Cloud], we can track reviews and ratings across all the major social media platforms and change our website content based on what’s trending."
"Success Cloud is partnering with us. Whenever we go and start any project, we bring them with us. We work as a team."
“All of this information was in separate systems or in spreadsheets scattered across departments."
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