“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"Our service model is built on creating relationships with our customers—that’s always our top priority."
“We've helped 80,000 Canadians find jobs, and with Salesforce we're closer than ever to reaching our goal of 100,000 placements by the end of the year.”
“We manage our provider network completely through Salesforce. In fact, the Salesforce platform became the backbone of our infrastructure.”
“Salesforce has truly transformed the way we interact with our customers.”
“With the help of Salesforce, we are transforming the way people work with and at Michelin.”
“Speed is everything in the aftermarket. Chatter implementation in our 6 regions resulted in a 25% increase in efficiency of calls by our global sales teams.”
“The capabilities that are being enabled by Salesforce are truly transformational.”
“This journey was not possible without Salesforce. Salesforce is much more than a business partner.”
“Salesforce helps capture the collaboration that’s happening across the company — to mobilize and grow the business.”
“The collaboration between sales and marketing in the first six months was meteoric.”
“Data is coming from so many places now, and the more information we have to make decisions is critical.”
“With Salesforce, writing proposals has been cut from 10 minutes to five. We’ve also automated follow-up emails and touchpoints. It’s saved us countless hours.”
“The work we’re doing with Salesforce contributes to our ongoing focus on service excellence. It allows us the opportunity to do things that are truly differentiating.”
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