1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"We built social collaboration into our business process and improved productivity and visibility."

"Our service model is built on creating relationships with our customers—that’s always our top priority."

“We found that people were putting together who they were working with on spreadsheets or in many different databases – or, in some cases, they weren’t even keeping track."

“Having all the information about a constituent in one place — presented in a logical way — has transformed the way we communicate.”

“Salesforce helps our support team be more efficient, even during periods of extraordinary growth, and keeps everyone focused on customers.”

“With Salesforce, we can discover new insights into customer behavior and our brand that will accelerate growth.”

“We had various systems, surveys, and datasets, but they weren’t connected, so there was no single view of a customer, People had to ask for information, and it could take days or weeks to get it.”

“Dealers can log and track requests centrally instead of relying on email. This ultimately means a faster and better outcome for the customer.”

“Salesforce has transformed our territory management — what once took weeks can now be done in a day.”

“Premier+ Success training libraries allow our internal training advisor to research what people need to know to do their jobs better. Then, he can access training modules that are helpful for each individual.”

“We have to communicate as much as we can on a 1-to-1 level. We needed to customize the user experience to provide relevant and timely information.”

“Salesforce enables us to better communicate accurate and timely resources to financial advisors.”

“We saw 10 percent of car hire bookings during the initial test period come from a single email campaign powered by what we learned from our Email Segmentation Accelerator.”

“Salesforce helps us have more successful communication with our clients because it’s a really informed conversation rather than one-size-fits-all communication.”