25 Salesfloor Testimonials

"Our stores really love interacting with their local customers with Salesfloor. We’re able to deliver omnichannel convenience in a whole new way."

“Automat’s technology, their understanding of the consumer and their ability to identify the most effective way for brands to add value through Conversational AI is unparalleled among competitors.”

“Automat built a compelling case for Conversational AI, ultimately giving our brand a voice that was truly our own. Their technology, understanding of the consumer, and the ability of their Customer Success team to identify the most effective ways for our brand to add value through Conversational AI are unparalleled among competitors. With Automat, we collected more than 11,000 emails at an 85% opt-in rate, with 2.43 minutes of engagement per conversation. Almost no users exited the experience, showing outstanding value to our customers, and generating substantial engagement for our brand.”

“Maestro is a significant upgrade from quizzes and chats we’ve seen across our competitors’ websites. Their solution is really in-depth and personalized, and they’re driving great results for us.”

"We’re in a unique position to have our site traffic increase significantly in this complicated time. Automat helps us increase sales by making these new customers feel confident that they’re investing in a purchase that actually makes sense for their needs."

"We believe that Conversational Marketing and AI will have a positive impact on our customers’ experience over time and we chose to work with Automat since they are the leader in this new emerging category."

“We’ve actually seen a huge jump in office chair sales as more people are working from home.”

“A lead came through Live Chat via Salesfloor from a woman looking for a massage chair. After about 10 minutes of chatting with her, I emailed her a quote. She came into the store that weekend to make her purchase.”

“A client who lived about 4.5 hours away from the closest Relax The Back store had once purchased an office chair in-store. About a year and a half later he received an email from us about a floor model sale. He called to make sure the sale was still running and then made the long drive to the store to purchase another chair.”

“I received a Salesfloor inquiry about chairs purchased in the past from the Harris County Criminal Court. After profiling and making a few suggestions to the client, it ended up turning into 16 more chairs (a $31,000 sale).”

“Our beauty specialists love that they’ve seen immediate results with Salesfloor! We have had many employees excitedly email us to tell us about great exchanges they have had with clients via salesfloor and the immediate sales that they were able to generate because of these interactions.”

"A recent task that was executed by an associate via Salesfloor resulted in a $14,000 fine timepiece sale in store."

"Salesfloor supports all the different ways that we can communicate with our customers."