"I have been very impressed with Salesfloor and the higher level of customer satisfaction that they have helped Peruvian Connection to achieve. I personally feel that I am more connected to our customers who are shopping the website. Salesfloor is the perfect tool to meet the needs of our customers, whether we are answering basic questions, assisting with sizing or becoming their personal shopper.”
"Today’s all-channel customer wants a high level of service, regardless of channel. Salesfloor helped us address that opportunity and our associates are seeing real success."
”I am completely in love with Salesfloor. One of my contacts never shopped at Bloomingdale’s because she’s so busy, but now she’s shopping from the personal Lookbooks I’ve sent her. It’s really fun and easy for her, and she feels special. I can’t wait for more.”
"Automat is literally defining this new category of Conversational Marketing."
“Automat’s key strength is in the power of their technology to allow us to scale conversational marketing/sales efforts. They are really driving the conversational space with their breakthrough technology.”
"Salesfloor helps our Stylists advance our clienteling efforts and digitize the retail experience across our brands, to deliver a Most Amazing Personal Service."
"Finding the time to come to the store is no longer an obstacle for our customers. Salesfloor is the future of retail."
“Automat built a compelling case for Conversational AI, ultimately giving our brand a voice that was truly our own. Their technology, understanding of the consumer, and the ability of their Customer Success team to identify the most effective ways for our brand to add value through Conversational AI are unparalleled among competitors. With Automat, we collected more than 11,000 emails at an 85% opt-in rate, with 2.43 minutes of engagement per conversation. Almost no users exited the experience, showing outstanding value to our customers, and generating substantial engagement for our brand.”
"A recent task that was executed by an associate via Salesfloor resulted in a $14,000 fine timepiece sale in store."
"Salesfloor supports all the different ways that we can communicate with our customers."
"Salesfloor has made it possible for our associates to connect with today's luxury customer in a more relevant and meaningful way."
“Maestro is a significant upgrade from quizzes and chats we’ve seen across our competitors’ websites. Their solution is really in-depth and personalized, and they’re driving great results for us.”
"On Mondays, I share weekly top picks with my customers. This week I shared StriVectin and immediately made a $120 sale directly from my email."
"Our stores really love interacting with their local customers with Salesfloor. We’re able to deliver omnichannel convenience in a whole new way."
"We believe that Conversational Marketing and AI will have a positive impact on our customers’ experience over time and we chose to work with Automat since they are the leader in this new emerging category."