25 Salesfloor Testimonials

“We believe Conversational Marketing using real AI will be critical for brands in the future. Automat has emerged as a leader in that important new category.”

"Salesfloor supports all the different ways that we can communicate with our customers."

"Our stores really love interacting with their local customers with Salesfloor. We’re able to deliver omnichannel convenience in a whole new way."

“Automat built a compelling case for Conversational AI, ultimately giving our brand a voice that was truly our own. Their technology, understanding of the consumer, and the ability of their Customer Success team to identify the most effective ways for our brand to add value through Conversational AI are unparalleled among competitors. With Automat, we collected more than 11,000 emails at an 85% opt-in rate, with 2.43 minutes of engagement per conversation. Almost no users exited the experience, showing outstanding value to our customers, and generating substantial engagement for our brand.”

"Salesfloor helps our Stylists advance our clienteling efforts and digitize the retail experience across our brands, to deliver a Most Amazing Personal Service."

“Maestro is a significant upgrade from quizzes and chats we’ve seen across our competitors’ websites. Their solution is really in-depth and personalized, and they’re driving great results for us.”

"Automat has the team, vision, and technology needed to make Conversational Marketing a widespread reality and help brands get the greatest return on investment from it.”

“We’ve actually seen a huge jump in office chair sales as more people are working from home.”

“A lead came through Live Chat via Salesfloor from a woman looking for a massage chair. After about 10 minutes of chatting with her, I emailed her a quote. She came into the store that weekend to make her purchase.”

“A client who lived about 4.5 hours away from the closest Relax The Back store had once purchased an office chair in-store. About a year and a half later he received an email from us about a floor model sale. He called to make sure the sale was still running and then made the long drive to the store to purchase another chair.”

“I received a Salesfloor inquiry about chairs purchased in the past from the Harris County Criminal Court. After profiling and making a few suggestions to the client, it ended up turning into 16 more chairs (a $31,000 sale).”

“Salesfloor is the solution we’ve been looking for. It empowers our associates to serve customers online and in-store. We’ve seen fantastic results within the first 30 days and are excited to continue to see the benefits of delivering a true omnichannel experience for our customers, using Salesfloor.”

"I have been very impressed with Salesfloor and the higher level of customer satisfaction that they have helped Peruvian Connection to achieve. I personally feel that I am more connected to our customers who are shopping the website. Salesfloor is the perfect tool to meet the needs of our customers, whether we are answering basic questions, assisting with sizing or becoming their personal shopper.”

"A recent task that was executed by an associate via Salesfloor resulted in a $14,000 fine timepiece sale in store."

"Today’s all-channel customer wants a high level of service, regardless of channel. Salesfloor helped us address that opportunity and our associates are seeing real success."