18 Rutter Testimonials

"We decided not to buy [leading Expense Management Vendor] because they do not support subsidiaries in NetSuite."

"We really wanted a way for us to have a single data source to pull all the data across platforms. We are lending money to businesses in the ecommerce space and ecommerce is such a broad space. In vertical platforms, people are selling different things on different platforms. We needed a way to define good standardization across orders, products, payouts, invoices and something we can rely upon irrespective of which platform or software the merchants are using."

"Building an integration in itself is a straightforward task. What comes afterward — the API updates, the partner meetings, the workflow mapping — was what kept us up at night for a long time. Thankfully, we found Rutter."

"We’ve worked with many providers that weren’t reliable, which is a huge issue. Rutter is the only provider we’ve worked with that’s given us a 99.999% uptime so far. They’re more reliable than the Facebook API."

“Rather than building each integration from scratch, we sought a partner to open us up to all these new sales channels really quickly."

"Rutter’s Universal API has saved us thousands of engineering hours, and we were able to accomplish a years worth of work in a few weeks."

"We tried building it out ourselves and it was very slow. For each of these platforms, you have to start with the authentication and authorization. Additionally, if something with the API changed, we didn’t have the capacity to do it since we wanted to focus on building our core features that help us underwrite and offer funding to our merchants."

"A business could potentially get a lower limit on Ramp than they could have otherwise qualified for because we didn’t have a full picture of their financial health. If a competitor were to give them a higher credit limit, they would then be more likely to choose to consolidate all their spend with that competitor since they couldn’t fulfill their business’s spending needs with the Ramp card. It’s crucial for us to create the best customer experience possible and give more optimal credit limits by using additional data sources like Rutter."

"There are alternatives and more mature and bigger companies that provide connectors to NetSuite but we preferred to work with Rutter because of how they normalize the data model across platforms. If we were going to leverage a partner for the different accounting platforms, we wanted to make sure to dramatically reduce our integration cost and not have to deal with the heterogeneous requirements of different accounting APIs."

“Just getting the NetSuite sandbox set up would have been cost-prohibitive. Plus, it would've taken at least a month in engineering to build the integration. We definitely saved time there thanks to Rutter.”

"Investing in Rutter wasn't just about saving time. It was about avoiding missed opportunities. If we had tried to build it ourselves, we wouldn't have prioritized it as it wouldn't have been critical enough to our core product to justify the time investment."

“As a startup, you have limited engineering resources, so you have to ruthlessly prioritize. Anywhere we could buy instead of build was a win. Rutter is the prime example of that.”

"About 50% of the SMB market uses Quickbooks but many of our customers are still using Quickbooks Desktop. Often these users are the same users that are starting to think about retirement and can benefit from our free valuation and support through sales process, so it's critical that we can integrate with their accounting software to serve them."

"I have to spend several hours every close period reclassifying accounting transactions pushed from [expense management vendor] because they do not write data correctly."

"The biggest pain point was speed — without a doubt. And many of Rutter’s competitors, whom we evaluated from the get-go, were a lot slower to attend to our needs across the board."